On Site Industrial Electrical LLC

"From start of the project the original wiring of the house had been added and changed over the years. We advised Mrs. [Member Name Removed] that it was a hazard and not correct with the potential of a fire and needed to be corrected. Nova Electric has experience many incorrect electrical installations and has either corrected them with approval or made owners aware of the issues. Once the project had been started, unforeseen problems existed within the original installation that had to be corrected. A delay of reconnect and access within the walls had to be done. Sometimes electrical installations of complete panelboard changes may have more involvement that can be seen before starting the project. Wire nuts or connections (other than breakers, main breaker, neutral/ground bar) in the panelboard are not allowed. Bringing the wiring into a separate box before the panelboard is one solution. We did compensate Mrs. [Member Name Removed] for the delay of restoring power and wall damage. A lot was involved with this project and we made certain that correct electrical installation had been done regardless of the loss that Nova Electric occured. We completed the project with the required permits and approvals. We did contact and forwarded a contractor to Mrs. [Member Name Removed] that could replace the wall to match at a the discounted price but the contractor had not been contacted by homeowner."

"Cost on this project was fair and reasonable for the amount of work requested. The owner never stated that the budget for project was limited, and requested many items to be corrected. The owner stopped work stating that the family dog needed cancer treatments and did not have the money to complete the work. Nova Electric had the cost lowered to accommodate the unsatisfactory invoice due to unable to complete the project. Material cost had been over $1000.00 excluding labor and we had occurred a loss that can not be recovered just to satisfy the complaint. The owner returned unused material without returning all that had been purchased for the home. Nova had offered to finish the work scoop with the original ending invoice that had been accumulated but they were not going to pay.Rather, they decided to not pay what was due and not allow us to return. Please notify any service provider for a proposal cost or, if a time and material project, a limit/price and time expected of completion to keep from any issues occurring."

"It was our pleasure working with you for this project. Thank you for your review. We look forward to taking care of any electrical needs that you might have in the future. Best Regards, Wayne Quisenberry owner/operator"