ITDefenses, LLC

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Learn about our screening process

8 Years In Business

Company Details

Contact

PO Box 974
West Chester, OH 45071
http://www.itdefenses.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Networking
  • PC Repair
  • Quality work
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
23 Verified Reviews
  • 5
    21
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 23 results
5.0 Laurie G. Lebanon, OH
5/11/2022

They pick up and deliver and did an excellent job.

Response from Company:

Laurie, thanks for the great review. It was a pleasure working with you and your husband.

0.50 Sandy C. Cincinnati, OH
3/12/2022

They did not fix my pc.

Response from Company:

Per our phone discussion today, we are still willing to come out at no charge and correct whatever matter you are facing. We were on our way to your home to service your PC, when your husband told me we were not needed. As you suggested, I hope you can find the time to modify the rating you gave us on this review. We would really appreciate that. As you recall, your PC was one of four devices we fixed during our time at your home. We appreciate your business and as I told you we want to make things right, if you feel you still need us. Feel free to call or email me anytime to discuss this or any new service request.

5.0 Doug S. Cincinnati, OH
2/6/2022

Very professional and experts in what they do.

Response from Company:

Doug, it was a pleasure meeting you and taking care of your issue. Fred and I very much appreciate your comments and rating. Have an enjoyable computing year!

5.0 Antoinette L. Cincinnati, OH
1/15/2022

These guys are superb professionals who work fast and securely. They do not try to sell you something you do not need I will be a repeat customer. I used to be a systems analysts many years ago, and do am always a bit wary about giving my computer to someone else. Chris and Fred are trustworthy, calming, and technically up-to-date.

Response from Company:

Antoinette, thanks so much for the great review. It was so nice meeting you. My brother and I appreciate the business for your faith in us and look forward to working with you again in the future.

5.0 Gary E. Cincinnati, OH
10/27/2021

Took care of my problem promptly

Response from Company:

Gary, thanks for taking the time to do the review. Enjoyed meeting you and your wife. Looking forward to working with you in the future.

5.0 George M. Cincinnati, OH
10/5/2021

I am an owner of a full service industrial engineering firm the last 39 years. Fred and Chris took on an absolute mess with my Microsoft Business 365 package in which my Outlook Email and Teams quite functioning. I attempted to get the Microsoft system corrected with an other IT consultant and the Microsoft consultant which changed our company email from Go Daddy to the 365 Business standard with a Teams license which they attempted to do over several difficult months! ITDefenses worked day and night for over a week to take on and get to the bottom of the issue that prevented my 365 from working. It was a problem very rarely ever seen by Microsoft which related to the company domain which was left over in the Go Daddy account. Fred and Chris took a business nightmare that literally kept me up at nights and got us back running again. I and all my clients thank ITDefenses with Chris & Fred's endless devotion to bring success to the table.

Response from Company:

George thanks for the great review and rating. You certainly had a tough issue and one that was a challenge.to resolve. We are looking forward to serving you once again!

5.0 Jerry F. Hamilton, OH
9/23/2021

Extremely professional and friendly service. I'd strongly recommend this company for all your technical support.

5.0 Barbara fitch F. Cincinnati, OH
8/16/2021

These two gentlemen couldnâ t have been better to work with. They did a fine job very quickly. I will hire them again without any reservations and would recommend them to anyone needing their skill

5.0 Scott W. Mason, OH
8/7/2021

They were very prompt picking up the computers that needed transferred. Wil use them again to install a faster drive and wipe the old computer so we can use it for travel.

5.0 Chuck M. Maineville, OH
6/12/2021

Chris was friendly, prompt and tenacious. He refused to leave before getting me back up and running. I am very pleased with the end results.

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ITDefenses, LLC

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