Optimal Plumbing Solutions, Inc.

We had a lot of little odd jobs around the house that needed doing. Paul gave us multiple options so we could select what fit our budget. He was also great at explaining the why of each step and each recommendation. He was also very accommodating to our curious 2 year old son. Our son was so taken with Paul that he wanted to give him hugs goodbye and for weeks after every time a vehicle pulled up to our house, heâ d get excited, thinking it was Paul. He has a pair of Super Mario socks and his dad explained that Mario is a plumber. Now our son calls them his â Paul socksâ . ð This was months ago and he still remembers Paul. Thanks for doing a great job and for taking on a new apprentice unexpectedly. ð

Fast, reliable service.

Very nice job and on time.

They fixed 2 outside faucets and 3 toilets inside. They also fixed a faucet in a utility sink in the garage. Work was done promptly and well.

These guys were great! Came out and gave me a quote but the job ended up being more than they thought...they stayed and finished the work as promised and didn’t charge me additional for the extra work they need to do Would highly recommend them!

After previous plumbers abandoned the job and left it incomplete, Conor with Optimal Plumbing managed to work through some difficult issues to finally complete the work. Knowledgeable, prompt and persistent, never giving up is how I would describe Conor. I am extremely happy that I finally have running water, no leaks, and a fully functioning bathroom and wet bar in my basement man cave thanks to Conor, Lacey and the good folks at Optimal. Many thanks on a job well done!

I have nothing to add.

I used this company and man let me tell you how great they were from the minute I called. They were prompt and friendly. I called about 11am and was mad an appointment the same day at 2pm. I was running slightly late getting home about 5 mins after appointment time thinking Iâ d be ok. Nope Conor McCarthy beat me there! Right on time. Quickly assessed my issues and diagnosed my issues within 5 mins and quoted me what I thought to be a VERY reasonable price. When its all said and done this will be my forever plumbing company and as long as Conor is there I will be requesting that he services me.

Way overpriced on a shower faucet install!

Ryan assessed the problems and fixed them professionally and efficiently and at a fair price. Highly recommended.

Aaron was nice and polite and listened to me attentively as I discussed what my problems were. He looked the situation over and went back out to his truck and within 10 minutes he came back with a quote which he explained to me. He went right to work while I went to Lowes to get a new faucet. I felt very comfortable with him on the house. Work was completed and. we are satisfied with what he did.

My Repairman, Ryan, was very knowledgeable and experienced. He was courteous.

The company was very responsive, timely, efficient. Also took time to explain the priblem & recommended fix. Very satisfied!

Brad arrived on time and was very professional and courteous. He replaced all of the innards of our toilet and explained to me what had caused the issue and further steps I can take to prevent this from happening in the future. He told me of additional work he could do to fix it, but explained that I could likely do it myself for much less. After he left, we noticed that the toilet was still draining, so I called the company back and explained the situation. The receptionist was again courteous and professional, and Brad called me a few minutes later to tell me he was on his way back. He again explained that the part he installed was supposed to be "universal", but my toilet brand was just different enough that he would need to get a part from his supplier. He replaced the plug with my old one (wasn't part of the original problem) and promised the company will call me back as soon as the part arrives and he will be back out to replace it. Excellent follow-up by the whole team. Will definitely use them again.

Arron & Steve from the company were very professional, they were able to come out the same day. The work was completed quickly, and with respect for our home. In addition, they did discover another problem that I was unaware of. Once it was pointed out to me I realized the need. Great service, great people.

This company was very professional, especially the technician, and they were able to come out the same day. The work was completed quickly, and with respect for our home. The only issue was the price. I thought it was a little high, but you should reasonably expect that for same day service.

Optimal Plumbing Solutions did a great job and came on time.

The guys was good

I can highly recommend Optimal Plumbing Solutions! They were professional during the entire process. They provided quality service and were punctual for both the estimate and repair. We had a lot to fix, and it was an overall good value. They offer a discount for multiple projects on the same ticket, this discount helped a ton! In early March, they fixed multiple issues that we had going on in our house. In 2012, my husband and I moved back into his childhood home. The whole time our guest bathroom has not had a working shower, but we knew from other plumbing visits that to fix it would require cutting through drywall from another room and be a big project. Plus we had to fill a bucket with the cold water of the tub to flush the toilet, we have had two other plumbers visit over the years to fix this issue with no luck. We finally decided to fix the hot water in our guest bathroom and other plumbing issues that my dad recommended that have happened over the years. We are expecting our first child in July and the out of town new grandparents were planning (before the pandemic) to stay with us to help out. We know we need our guest bathroom that is close to the nursery to be up and running. Optimal Plumbing Solutions repaired the clean out in the front yard, replaced two outside hose bibs, replaced the shut off valve and supply line at the toilet, installed a shower/tub valve, and replaced shower arm with drywall cutout. Basically they fixed all the plumbing issues we have been procrastinating on fixing. They did a fantastic job! Our pipes are safer and less likely to burst with the clean out repaired and the hose bibs replaced. Our guest bathroom now has a working shower and toilet!

Great plumbing company. Contacted several in area. No response back. Once I contact Brad with Optimal , they returned my call promptly. Excellence service. Very professional. They will definitely be my go to plumber.

Professional and knowledgeable

I am very disappointed in paying nearly $800.00 for a kitchen faucet. I trusted Home Advisor to screen their professionals. I am not a plumbing expert. Going forward, I will use another service, such as another similar website... Maybe they do a better job of screening their professionals. It is not so much the money, but the principle of the situation.