Option One Plumbing

Service was excellent.

Option 1 responded to my Angi's List inquiry for an estimate. I really appreciated that they reached out to me almost immediately and offered me an earlier appointment than what I had scheduled on Angi's List. Their customer service staff were very polite and answered all of my questions. They even called to let me know the technician was delayed and were quick to offer me a new appointment. Shaun came out to help us replace a valve under our kitchen sink and to clear a clogged sewer line. He was very polite and respectful, and made sure to wear booties over his shoes when he came inside the house. He offered us three options and emailed the estimate to me so I could show my husband. Shaun even stuck around after he was done clearing the sewer line in order to make sure the water didn't start backing up again. We are very happy with the service we received from Option 1.

Very reasonably priced for the service.

My first to call Option One. Was in dire need of toilet overflow problem. When I called the lady on the phone was SO patient and understanding of my semi-panic mode. Even the Plummer was very professional & kind. Very HAPPY I remembered the TV commercial... YES I would call them Again

Great company for plumbing work! This is my plumbing company to go to! Will recommend this company to others!

On time efficiency and honest. The honesty is was true quality

Great job and really fast and professional. Highly recommended

James, Was friendly, knowledgeable, quick and professional. His service to our home was a positive reflection of his company. Thank you!

The company was very prompt in responding to my request. They offered a fair price. Oscar was my plumber. He had exceptional service. He was very courteous, quick, and completed the job without issue. He also was very covid-conscious which I appreciated. I would highly recommend his services and the services of Option One.

The best experience dealing with everyone from the phone service to the tech Shaun!

Nick arrived on time and ready to resolve our clogged drain. Within 45 minutes he evaluated the situation, proposed a remedy and fixed the situation.

Professional take care of the problem in just a short. Of time wonderful people

Steve the supervisor took the time to explain the problem and solution to the problem. It appeared the crew worked very well as team.

I put in a request to Homeadvisor for plumbing work to be conducted this weekend. My wife asked me to snake the drain because it was clogged with hair; so I went to lowe's and bought an auger that got stuck in the drain also. :-) Initially I wanted to get quotes today but Ryan from Option One plumbing came out and just began working on the issue. 10 minutes later he was done. Ryan was very professional, he knew exactly what to look for and got the job handled. I will definitely use Option One if needed. All in all it was $83 down the drain, thanks Ryan :-)

Eric was a very nice and professional and did a wonderful job , he replaced my shut off gas valve . I had poor plumbers in the past, this time I was bless with this company and will call again if I need them. Great Job and the price was not so bad.

Service rep was very honest and straight forward.

They worked even with rain.

Dectected other leaks throughout. And where able to get job done quick.

Dwayne was extremely professional and knowledgeable. He worked well with me to provide the most cost effective option. Not looking forward to needing the service. But, if/when I will certainly use Option One again

outstanding professionalism

Good service, would use again! Fast, clean, and very pleased with their work.

I had a section of galvanized pipe that had sprung a leak and was connected to the main water meter outdoors. Option One came out the same day that I called to give a work estimate. Ryan was professional and knowledgeable in explaining how the rupture occurred and what it would take to repair in addition to the cost. I called the next day as Option One was the MOST REASONABLE in their work estimate for the job. That same day, actually within an hour or two of calling, Matt arrived repair the pipe. He was professional, courteous and stayed until the job was done. Very knowledgeable, took no shortcuts in working on the problem and didn't hurry up the process just to get to the next job. I highly recommend Option One. Ryan and Matt were superb in dealing with and Matt worked hard on the repair. Appreciate their professionalism, courtesy, knowledge and in doing an excellent job! I would hire again.

Great experience, they called me asap, scheduling was easy and prompt, fixed my issues in little time and got my house back to normal, so grateful for their hard work!!