Oregon Concrete Resurfacing, LLC

We are very happy with the finished job. Everything went as explained and the crew was very friendly and hard working. Would highly recommend this company.

Communication, quality, timing, and flexibility when our job had an unforeseen schedule change, are all reasons I would recommend and hire Melissa & David again!

They did an overlay on an existing concrete floor in my sunroom that had texture and stain. I would recommend because they are knowledgeable, have a high quality of work and are friendly. The floor is about two years old and it is holding up great.

Great job, very responsive to our suggestions and questions

We had a terrible experience with Oregon Concrete Resurfacing. After choosing OCR and having them put in a garage floor coating for us, everything seemed fine at first. Then, we began to have peeling issues within a few weeks. We had let the floor dry for 2 weeks before driving on it, but the floor peeled up where the car tires touched the floor after driving on it for only a couple of days. From the moment we let them know about the problem, we were treated like a total inconvenience for them. There were so many examples of unprofessional behavior the second time around, but here'™s a few: -NOT TREATED WITH PRIORITY AFTER MAJOR ISSUES: they took a while to reschedule because they were going on vacation and had other jobs. -INCONVENIENCED: Not being able to use our garage for at least a month and a half; had to empty our garage and store everything again, which included a 15-piece cabinetry set that was delivered after they finished the floor; time spent coordinating a plan to fix the disaster. -LATE: After waiting 40 minutes for them to show up, we called and were told that they were just leaving. They ended up being an hour and 20 minutes late. -AWFUL ATTITUDE: While they agreed to cover the cost of storage units (at our request, not offered), Dave showed up late with a very poor attitude to boot. I'™m sorry, you had $3500 of our money, we had a messed up floor and YOU have an issue? Wow. When they received the wrong color of chips, they gave us attitude for wanting the original chip color we had selected. When it was time for me to check the floor preparation (as we agreed to prior to redoing the floor), he told me he was not going to wait for me to get there prior to laying the floor coating down. Finally, I put a stop to the work when I came to inspect the floor preparation and found the EXACT SAME ISSUES that caused the problem in the first place: a lot of dust still present on the floor. I told him that it needed to be dust free before I would give the go-ahead to put the coating down, but he gave me a terrible attitude and refused to clean it. -DIDN'™T GIVE US A FULL REFUND (they didn't even respond to the request): They charged us $500 for poor grinding the 2nd time, which had to be redone by the new company we hired (Bach Custom Coatings - GREAT company, same price as OCR!). -POOR WORKMANSHIP: Pretty much every phase of the project had examples of this. Obviously the floor failed the first time. The way they sealed the garage to dry overnight failed and allowed a bunch of debris to blow into the garage and get stuck into the drying floor. When they walked around after putting the epoxy down, they didn'™t have spiked shoes which caused small to dime-sized pieces of floor to be pulled up and left bare concrete spots. The spreading of the chips was nowhere close to uniform, so there were patches of heaver and lighter sections of the various colors. When the floor failed, the first thing I

update 6/13/20...Almost immediately the coating deteriorated. Dave came but his repair unsuccessful. Last summer large pieces started to lift. It is a mess. Can you get it redone or get me a refund so I can have someone else do it correctly?No one should experience this total loss. Nice people bad job. Fine people... UPDATE 11-6-2020 They came back out and resolved all my issues.

Work not complete

David, Melisa and their daughter are super nice people. They worked really hard to seal our garage and workout concrete floor. We are very happy with the results. It took more than estimated time but they never shows any negatives. We have other concrete area to finish later and we definitely will hire them again.

David, with OCR did a great job on my challenging project. He, and his crew worked very hard to get the job done. I couldn't be happier with the finished product.

We are very pleased with our patio project. It turned out wonderful. David kept us informed along the way to get our project started, weather permitting. When completed he checked back with us. We couldn't be happier. We hope to do more project with his company along the way.