Osborne Plumbing & Drain

4.48 |107 Verified Ratings
Write a Review

Osborne Plumbing & Drain

4.48 | 107 Verified Ratings
Write a Review


PO Box 680524
Charlotte, NC 28216
Your use of our services is governed by our Terms & Conditions

Osborne Plumbing & Drain

For over 17 years, the homeowners in and around the Charlotte area have been able to rely on the fast and friendly service of Osborne Plumbing & Drain. I am Chris the owner operated since 1993; call us today for all of your plumbing needs.


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Service Area

  • Charlotte
  • Gastonia
  • Matthews
  • Monroe
  • Concord
  • Mooresville
  • Huntersville
  • Davidson
  • Cornelius
  • Belmont
  • Paw Creek
  • Cramerton
  • Pineville
  • Indian Trail
  • Lowell
  • Waxhaw
  • Mount Holly
  • Mount Mourne
  • Stanley
  • Newell
  • Harrisburg
  • See All >

Services Offered

  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Sump Pump Repair
  • Tankless Water Heater Install
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Water Treatment System
  • Water Treatment & Purification Install

Areas of Expertise

  • Plumbing
  • Drain Clog or Blockage - Clear
  • Residential
  • Commercial

Product Brands Used

  • American Standard
  • Delta
  • Kohler
  • Moen
  • Rheem
  • TOTO
  • Wolverine Brass, Inc.

Quick Facts

Business Hours
7:00 AM to 7:00 PM
7:00 AM to 7:00 PM
7:00 AM to 7:00 PM
7:00 AM to 7:00 PM
7:00 AM to 7:00 PM
8:00 AM to 1:00 PM
8:00 AM to 1:00 PM
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted


In Business Since: 1993
State Licensing
Trade: P1 Plumbing License
License #: 22910
Expiration: 12-31-2019
Type: General Liability
Amount: $0
Expiration: 12-12-2019
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Business Overview

How We Got Started

I chose to work in this industry because Enjoyed helping people in need and that was the Industry I chose..

We started in this industry in 1993.

We describe our business as Family owned and operated

HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Osborne Plumbing & Drain

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 107
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5.0   |  
Technicians tried a different option before settling on final solution and and kept me informed beforehand of price change. Technicians provided good customer service. Very pleased😊
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5.0   |  
Jay was very professional and he went the extra mile he taught me a few extra things about pressure in my faucet. He took his time and he acted like he care because of the things he was showing and doing for me.
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5.0   |  
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5.0   |  
Came right away and even called asked if they could come early. I was very pleased with their customer service as well as their will to get it done.
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2.0   |  
Review by in Charlotte, NC
They tell you there’s a $59 trip charge. They don’t tell you until they get there that there’s an additional $175 diagnostic charge. Then they rape you again with a fee to fix the problem. My sump was clogged with mud from Hurricane Florence, and that’s why it wasn’t working. So he cleaned out the sump and the exit pipe with his hands and charged me nearly $400! I complained, and he discounted it $25 and claimed he charged so much because he had to work in a crawl space. Too bad. You chose this profession. Needless to say, he didn’t win a lifelong customer.
Response by Osborne Plumbing & Drain: Hello Richard, Thank you for your feedback. From time to time, we hear people mention they think we are expensive. We believe if you compare our business to similar size competitors, our prices are in line with the market place. We have been in business for more than 25 years, and have a fully staffed office. Our technicians drive heavily stocked trucks so most repairs are made on the first trip. We also stand behind our work by offering the industry's leading warranties. I take into consideration the way you feel that we were unfair to you. I appreciate your review, however, we do not rape our customers or rake them over the coals. We do have a $59.00 dispatch fee/service fee to get our qualified technician to the customer's location. If the problem is obvious there is not a diagnostic fee, until the technician arrives we are not sure if diagnostics will apply or not. The technician worked for three hours to diagnose and correct the plumbing issue. Upon leaving everything was working correctly. The technician does not have issues working in a crawlspace. The technician was trying to explain to you about the difficult access due to where the pump was located in the crawlspace. We treat all our customers with respect, and honesty. We also have fully trained technicians that are trained for 6 months to 18 months before ever serving customers on their own. I hope this changes the thoughts you have.
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4.0   |  
Review by in Statesville, NC
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5.0   |  

1 of 1 users found this review helpful.

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4.5   |  
A bit pricey, $280 to replace a faucet that I had already purchased, but a great job and very knowledgeable and nice technicians.

1 of 1 users found this review helpful.

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5.0   |  

1 of 1 users found this review helpful.

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5.0   |  
Review by in Charlotte, NC
Very responsive. Extremely professional and courteous.
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Showing 1-10 of 107
  Page 1 of 11

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  2. Verify Insurance
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    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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