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About us
With 28 years of experience, we are your local appliance service, and repair specialist. We are owner operated, which means when you call, you not only speak to John, but he also does all the work.
Business highlights
Emergency services offered
35 years of experience
Services we offer
Repair and Service of Appliances
Amenities
Emergency Services
Yes
Warranties
Yes
Reviews
4.925 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 4% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 25 reviews
JASON R.
Jan 2020
Fridge, Freezer or Ice Maker Repair or Service
Volentine M.
Sep 2019
Fridge, Freezer or Ice Maker Repair or Service
Response from Ourso Appliance Repair
"Thank you for the review...let me know if the dryer doesn't perform properly I'll be happy to help"
Tom D.
Feb 2019
We had a three-year-old Maytag dryer that started to have problems. John came out and fixed it. He did a great job. About five or six weeks later when we started having the issue again, he came out and fixed it no charge. Definitely, recommend and will use again.
Response from Ourso Appliance Repair
"Hello Mr. Davis, thank you for the opportunity to service your dryer. I appreciate the review...in today's business advertising it has become very important to receive reviews for future business growth.Thanks again ... John D."
S S.
Jan 2019
Fridge, Freezer or Ice Maker Repair or Service
Mr. Ourso definitely has the knowledge and expertise necessary to complete the repairs. He doesn t try to sell you unnecessary services or parts, he works around your schedule, is prompt, and his charges are absolutely reasonable. We would give him ten stars, if it were possible, and we recommend him without reservation.
Jane G.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
John was able to diagnose the issue by my description and a part was ordered. As soon as it was in, repair work was done. Very friendly and professional
David H.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
John attempted to help me on the phone to get my ice maker working. He never asked for any money. He then came late on a Saturday afternoon, diagnosed and then fixed the issue for a very reasonable fee. I highly recommend John.
Brandon M.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
Honest and professional.
Lisa T.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
I would highly recommend Ourso Appliance Repair . They were fast , thorough and reasonably priced . I had a very good experience using this company . I will definitely call them again !
Kim L.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
Andre D.
Dec 2017
Fridge, Freezer or Ice Maker Repair or Service
John is very knowledgeable and fair.
Joe F.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Ann H.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Very helpful and efficient
Denise S.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Very courteous about letting you know arrival time and any delays. Appreciated his knowledge of appliance and his recommendation for fixing.
Katie J.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
John Delaney with Ourso Appliance Repair was very professional, knowledgable & honest. My 3 year old Samsung drier motor needed to be replaced. FYI as an owner of a Samsung Washer, drier & high end refrigerator (all 3 years old) I will NEVER buy another Samsung appliance! TV is great but their appliances are terrible. All three have given me trouble. John was honest & suggested I consider buying a new drier. But when I explained how much I paid for it & it was only 3 years old he gave me an estimate & helped me out as best he could. And was very quick on his return visit! He also checked the ice maker on my Samsung refrigerator & didn't charge me extra. I really felt like he was the knight in shining armor! It is a comforting feeling to know if I have an appliance needing repair I have someone who is honest & kind that I can call. Thank you John Delaney!!
Wendy H.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
He was helpful before the service call, trying to problem solve our ice-maker problem and came with the correct parts to complete the work in one visit.
Fred N.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Very knowledge and friendly service, He made sure he had proper parts before arriving, Called several times to make sure everything was ok and follow up,
Burton M.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Reliable and competent. Very pleased.
Barbara D.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
He contacted me promptly. After he arrived, he clearly explained my problem and gave me choices on how to fix it. I would recommend Ourso Appliance to others.
Charlie B.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Mr Delany was very professional and extremely courteous. He made suggestions prior to coming out, and serviced the refrigerator. Would highly recommend him.
Tommy R.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Was honest enough to use the phone to suggest a solution.
Ellen K.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Ourso was the only appliance repair business that would come and repair my ice maker in my Samsung refrigerator. He answered my call, told me he would have to check on the availability of parts. The next week, he called, came to my home within 30 minutes of the call, and had the ice maker repaired in about 30 minutes. Mr. Delaney was very professional. I will definitely call him first if I need a major appliance repaired.
Rolanda G.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
Mr. Ourso was very pleasant and easy to work with and understand. He seemed very knowledgeable of his craft. I would recommend him for all appliance issues.
Aaron P.
Nov 2017
Fridge, Freezer or Ice Maker Repair or Service
John was a huge help. Soon as he came in he got right to work and started trouble shooting the problem with my microwave. Once we realize it would cost the same to replace parts and get a new microwave, John help me pull my old one out and gave me instructions on how to put a new one in. That same night I did just that replace the new microwave myself with some help from my wife lol but John saved me money by being upfront and letting me know it’s not that hard to do. I would recommend him for sure and will call again if I need any more help. Thanks John
Julie L.
Oct 2017
Fridge, Freezer or Ice Maker Repair or Service
John Delaney was awesome, got right to work. Very thoughtful, and thorough, had everything running in no time. Very helpful. I would recommend.
Mary D.
Oct 2017
Fridge, Freezer or Ice Maker Repair or Service
Always on time, even if thee is a daunting task he jump in and gets it done. Very responsible and personable and professional.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ourso Appliance Repair is currently rated 4.9 overall out of 5.
No, Ourso Appliance Repair does not offer free project estimates.
No, Ourso Appliance Repair does not offer eco-friendly accreditations.
Yes, Ourso Appliance Repair offers emergency services.
Yes, Ourso Appliance Repair offers warranties.