PDX Top Finishes, LLC

They were punctual ð ð ½

Needed to have vapor barrier and rodent issue service done in the crawl space under my mobile home. The contractor arrived on time and discovered I also had a plumbing leak. They fixed pronto and did a great job. This uncovered additional work needing to be done due to the leak. Ralph was very kind and explained the next steps and was very willing to work with me while i got my funds together for the repairs. Tim the contractor that did the work was very kind and professional.

Ralph is an excellent Salesman! Sells you something and then never preforms work. Triple the cost and only did the mitigation for over $10,000 for one bedroom. Due to his lack of preparedness, when the rain came, another room was also damaged due to the lack of preparedness. This was an insurance claim for the services. We gave him over $13,593.57 on the day we signed the contract, March 18, 2020. In his own contract it stated *Time is of the Essence* as we were putting our home on the market to move. He was then given another $10,110.09 to do the mitigation. Once the mitigation was done, we never saw Ralph again. He did get a new truck and that truck has been wrapped with PDX Top Finishes. Due to the estimate that Ralph had given our insurance company in excess of $64, 628.29 for the repairs, on MAY 5, 2020 our insurance company hired a structural engineer to look at the services that Ralph stated needed to be done. Ralph also stated that we did not need a permit for the work even though the roof was needing to be repaired. Ralph stated that he needed more $$ to continue with the repairs. Our mortgage company was now holding all of the funds for the completed repairs. On about June 17, 2020, I mailed off another $20,000. to Ralph so that he could get started on the repairs, but my gut was saying, something does not feel right about this. I called our Mortgage company and our insurance company and cancelled that check so that it could not be cashed. That day, I filled a complaint with Oregon Contractors Board, and we all met with an arbitrator on August 17, 2020. From May 5, 2020 to August 17th, 2020, Ralph was never here. At this point Ralph offered to give us $2,000 of the $13,593.57 that we fell he owes to us. We filed for $10,000 in Small Claims Court and Ralph cannot be located by Multnomah County Sheriffs Hire Kopp Construction for excellent customer service, quality of work. $31,000 was the cost of the repairs.

PDX Top Finishes are very professional and respectful. The work that was done looked exactly as I pictured it in my head. If you need anything done pretty much to your home, these men know what they are doing.

Worker was a little late but I loved the fact that he had the curtisty to call me to inform me that he was running behind an informed me how long till he would make it to my place. And he made it when he said he would over the phone. Besides that they are wonderful company an people they know what they are doing an are very respectful

Excellent work they did exactly what I asked for and the worker made sure to have check it out make sure I was happy and satisfied with the work. We thought it was gonna be a few day job but the worker ended up staying late until about 9pm an got it done an looks amazing. I wouldn't hesitate to call them for my next project well worth it

They were kind and on time an did an excellent job have not jabe anything bad to say about this company. They actually care about there customers an dont see much of that takes day.

My experience was good. nick and tim was the workers that came out to my place. And first thing they did was ask for me to show them what I'd want done an if there was any special way they can do it. They were all about please me. And the finishing project was wonderful. I'm officially a committed customer for life.

Hired them to do one interior project and some dry rot items on the exterior. Communication was great until he took close to a 75% deposit before any of the work was complete, then communication took a nose dive. I had to continually reach out to ask when workers were coming, had workers no show, had owner tell me hed follow up (which he never did), had questions regarding work costs and materials that went unanswered. The entire exterior project felt rushed. Work left half complete for weeks, used wrong color paint, didn t use a protective sheet when painting so now my foundation, portions of my roof, some tools and pest control boxes all match the color of my house. Still finding screws and nails that weren't picked up and a gutter nail on the ground that was removed but not placed back. Only two stars based on the interior work which is great. The exterior work was a nightmare. I should say the exterior looks great now after worker had to come back out after I pointed out the poor quality and rushed work. Heard excuses left and right. Felt like my job was never a priority and the complete lack of communication (except when he wants money) and quality of work shows it. Will never hire them again.

I hired Ralph and his team to repair some Dry rot on the exterior of my house. After getting an estimation, I decided to go with them since it seemed like they knew what they were doing. I wish I would have stopped there. The first time nick showed up, he left abruptly without finishing the job, leaving me to wonder if he was coming back. I went outside and noticed nails everywhere on the ground, and a shotty job at best. I called Ralph to see where he had gone since the job was not done yet. After numerous times trying to get a hold of him, I finally was told it was a mistake so he would make it out a second time and discuss how things could be fixed. To make a long story short, it took 3 times for them to come out to finish the job....EACH time they were at least 2 hours late or more. Not only were they late, but there was never a call saying they were going to be late. The manager always blamed his team for HIS mistakes and over-promising. Absolutely not worth your time, find someone else.