Floor Coverings International Downtown Chicago

Very Responsive and good communication from everyone. Thomas made sure we got what we really wanted and the process was quick and easy despite the requirements from our building management. Very pleased with product and installation.

I had an outstanding experience with Floor Coverings International from start to finish. The entire process was professional, organized, and stress-free. The team was knowledgeable, patient, and took the time to help me select the perfect flooring for my home. The quality of the materials and workmanship exceeded my expectations. The installers were punctual, courteous, and paid close attention to every detail. They treated my home with respect, kept the work area clean, and completed the project on schedule. My new floors have completely transformed the space and look absolutely beautiful. I was especially impressed by the excellent customer service and communication throughout the entire project. It’s clear that Floor Coverings International takes pride in delivering exceptional results and ensuring customer satisfaction. I highly recommend Floor Coverings International to anyone looking for high-quality flooring and a professional, reliable team. Thank you for making this such a positive experience!

Thomas did an amazing job installing my floors.

FCI downtown helped me out with a clients project for a hardwood buff and varnish. They were professional and completed the work in a timely manner.

Mostly good on the install, No help on outstanding issues. In late 2024, the team installed beautiful flooring for me. However, in less than 6 months one of the planks was damaged. I believe it was installed incorrectly. It took me nearly 6 more months to finally reach someone who could help. In February 2026, the team did a repair, which was quite costly, but I was willing to pay to resolve the issue. However, just two months later, in April 2026, the repair did not hold up. I have tried to be in contact with them regarding my issue, but I am not getting any response via email, phone, or text. I saw a similar post here challenges working out issues related to their install. It is clear to me that the team has a lot of demand in the city, and can get by doing a mostly-good job on the install.

Oscar and the crew were nothing less than incredible. Professional, careful and couldn't be more helpful. They worked with precision and finished the job quickly. They wouldn't leave until they were sure everything was back in its place and I was satisfied. I can highly recommend this company and especially this crew. Thank you!

Smaller Job in elevator at our building and they did a great job getting it done quickly and efficiently. The entire business is run efficiently and they respond very quickly. Would recommend in the future.

Really sharp couple of guys