Platinum Plumbing and Sewer

-5 We called another plumber after the faucet started gushing minutes after Ruben left and the owner, Kevin, said it was a coincidence. The faucet would have magically broke minutes after Ruben left...Hmmm... Actually, the new plumber said Ruben broke something and it will cost $500+ more to fix. On top of that, it was Ruben second visit. The first time he was appallingly rude and we had a spare part that he said did not work. When the new part came in, he did not let us know, we had to call to follow up and when he came it did not fit. Maybe he ordered the wrong part. Then he asked for the old spare part we already had (that did not work the first time) and it still did not work. But did I mention the water was gushing minutes after he left and the new plumber said he broke something. On top of the rudeness, not following up with us when new part came--this is Horrible. I would like to get a written statement from the new plumber and sue them for the repairs because the new plumber said our old spare part actually would have worked if Ruben had not broke our faucet. They were called from American Home Shield and word to the wise:***Always check the reviews of whomever your Insurance company calls (Even if there is an Emergency) Because if they have all 1 star reviews *Ahem *Ahem Platinum DO NOT ACCEPT THAT POORLY RATED COMPANY!!! Because after 2-3 weeks, it is actually worse more expensive!!! Now we are thinking of cancelling American Home Shield... Anyone know of an insurance company like AHS? Buyer Beware! I spent 10min on the phone with Angi to verify this review