PQS Pool and Patio Renovations

I am ready to SUE THEM FOR DAMAGE TO MY HOUSE! We had a recessed patio that needed to be covered and screened-in enclosure. We were sold by the salesperson and signed papers and made a downpayment. From there everything went awry. First thing was that our pool deck tiles had to come up to pour concrete in order to reinforce the step that the screen door and screen beams were to sit on later. They started making such a mess that on our newly laid travertine pool deck tiles and didn't leave room for the tiles on the toe-side of the step. Since the installers could not understand my broken Spanish (and they spoke zero English) I could not communicate what I needed from them since there was no supervisor available. Eventually, it got fixed but some of the tiles are still stained as a result. Then came a new crew to install the gutters. The gutters were installed on most sides well but one side does not drain and is pitched the wrong way. We only found this out after our last payment once the leaks began after our first rain after installation. Because of how they adhered the gutter to the side of the house they were unable to remove it without damaging the side. Then they installed a beam over the step to the pool deck but they installers did not follow the ARCHITECTURAL PLANS and installed it 6' over the step. Again, no supervisor on duty so I had to oversee their mistake and stop their progress. Since a door was to be installed and we and we needed the beam to be a proper height. If it was not for me they would have installed the roof and the whole thing would have needed to be taken apart once it was done. In the end, we have had leaks for 2 years and they are non-responsive to texts and/or calls despite coming out a couple of times to fix the leak with glue and tape. Yes you read that correctly. I am ready to call an attorney.

PQS was an excellent company to work with. We had no issues save one-my initial lack of communication regarding sealing the travertine. I misunderstood that it was an option and not included. After waiting 2 months for the permit (not PQS' fault) Jesus made everything easy to understand and communicated what was happening and when. I will DEFINITELY use them again and so far 2 of my friends have hired them!

PQS Pools and Patio Renovations were Professional, Thorough and Knowledgeable in everything we wanted. They were by our side every step of the way and took our vision and made it into a reality. Not only did they do an outstanding job on our addition but they remodeled our pool as well. Both were completed during there given timeframe. Not a day late! This company is a ONE STOP SHOP! We highly recommend them and the beautiful work they do. You won t be sorry.

I had PQS remodel my pool and patio. They were professionals during the renovations and their project manager was always available to answer any questions. I would highly recommend them.

PQS did a splendid job of my pool and patio project. Their experience and professionalism was evident from planning to production. My fine-tuning requests were received cordially. The entire staff (and on-site crew,) were courteous and respectful, and communicated very clearly throughout the entire process. I will be using PQS again for future projects.

PQS were terrific! Highly recommend. Kind hardworking professionals. Their crew did a beautiful job.

Joe Carpenito is very professional and showed us the different types of material that he used for the pool closure. He was very informative. The screen is very strong and can hold up to a category five hurricane.. He has excellent material that is up to code. Everything is beautiful. He also gives a lifetime warranty. Joe Is very personable and professional and has beautiful screen enclosures. I would recommend him.

They are a professional company that does their due diligence and follows up thoroughly (rare for S. Florida contractors). Also did a great job with the installation, I get many positive comments about the workmanship, even the city inspector praised the work and the knowledge of the installers.

Very professional, prepared, and pleasant.

When I contacted this company the representative, Joe, who came out to my house was very polite and offered me a catalog. After I made my choice of pavers, I received a call from Joe a few days after telling me my project could not be finished on time because the paver I had chosen was not available. He did offer me another choice at no additional cost. My disappointment started when the workers came to do the job. They were very messy and did not take care to secure my pool. My pool was filled with concrete, and even after cleaning it professionally, I still have dried concrete on the bottom of my pool. 5 months later and now the pavers are lifting, posing a fall risk for my family and my visitors. I called the customer service and they promised to follow up with me in a few days. It is now 2 weeks after and I'm still waiting to hear from them..... Update: So PQS responded to me and was able to remove the concrete from the pool and secured the tiles that were lifting.....Thank you Jessica from customer service.

This is an amazing team of professionals! Prompt, attentive, excellent work and nice and easy to work with. I will recommend them to anyone needed work as they are good at what they do!

Very professional, very well done and very clean job.

They had some difficulties in the beginning with questions regarding the engineering not matching the actual patio but they worked through that and delivered a quality product for the exact price agreed on. They had 4 men working and that got the job done in the 2 days they agreed on.

The girls in the office were awesome

They did a terrible job the first time around; however they agreed to do the work again and it has been right the second time. So yes, I would recommend them since they did not argue and did the repair.

So far they have been great. Estimator was on time and professional. Job has not started yet.

Love my new patio. Workers were on time and cleaned up thoroughly afterwards.

Did a very good job. Only complaint is they drove over my lawn instead of asking me to move my car, they left tire tracks that I have to have someone come fill in

He is terrific, reliable. Does a great job at whatever work he does.