
Pro Edge Roofing, LLC
About us
We invite you to experience a tradition of customer satisfaction that will exceed your greatest expectations. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion we work with you until the job is done. We thrive to take care of all of our clients' unique needs. We are ethical, honest and easy to communicate with. Call us today and you'll be pleased you did. Thank you
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| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 11% |
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"Dear Rebeccah, Thank you for taking the time to share your concerns. Here at Pro Edge Roofing, we take feedback like this very seriously and want to respond in a professional and constructive way. We are sorry to hear that you are dissatisfied with your experience. Our goal is to be transparent, fair in pricing, and responsive. We strongly dispute several of these statements in your review and believe there may be misunderstandings regarding scope changes, material quantities, pricing structures, and labor charges connected to your project. However, we respect your right as a customer to raise concerns and pursue review through the appropriate channels. Regarding workmanship concerns, we stand behind our work and remain willing to inspect and address any verified installation issues consistent with our workmanship standards and contract terms. We have attempted multiple times to discuss this matter and even requested a mediation through the Better Business Bureau to resolve this matter all of which you have declined, resulting in the BBB closing the case. Please contact me to resolve this matter. Thank you, Krystalle"
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