Pankey Foundation Repair

The end product looks great! But the experience was not. The crew showed up at weird hours (sometimes after 12pm, and would leave by 3pm) with zero communication. The crew was friendly, and respectful. However, since communication was not great and I didn?t know when or if they were showing back up I was often confused and had to reach out to the project manager to get any information on the project. The crew kept running out of concrete which I found odd for a foundation company. Additionally, I was sent an invoice and then received a text about when I was planning to pay it when multiple parts of the project were not completed at all. I didn?t love that. In the end it turned out fine and looks nice. But I would not recommend if you?re on a tight schedule or expecting any kind of stable start/stop times or status communication updates. If those things aren?t high on your priority list, the actual work conducted is very nice looking and they did a good job in the craftsmanship.

While timely communication was an issue at times, and a few bidding appointments at another property were mis-scheduled, when they did come out to bid, Eric and Brian were friendly, professional, helpful and efficient. When I hired them to replace a family member's retaining wall, after a few rain delays, they were on time, completed the job faster than expected, and did a stellar job. The wall looks GREAT. I would HIGHLY recommend them, and have recently gotten their bid on our property as well. Just make sure to confirm appointments the day before, or as the project/bid date approaches, or you might be the only one there.

I would use them again and they did a good job.

They came up right away and fix the problem we had a week since.