Paradise Home Improvements, LLC

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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9 Years In Business

Company Details

  • Verified Licenses

Hours

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Achievements

Service Details

    Areas of Expertise

    • Windows
    • Gutters
    • Siding
    • Exterior Doors
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    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    3.4
    31 Verified Reviews
    • 5
      16
    • 4
      4
    • 3
      1
    • 2
      2
    • 1
      8
    Showing 1-10 of 31 results
    5.0 Randy F. Okatie, SC
    5/2/2023

    they were good

    3.5 Shelly S. Goose Creek, SC
    4/18/2023

    They have not started yet he said it will be 6-8 weeks till they get to me. The sales team was great. We are anxiously awaiting the job to begin.

    0.50 James W. Summerville, SC
    4/8/2023

    I signed a contract with them at the end of January 2023 to install five storm windows and upgrade two restrooms. In March 2023, two installers showed up on time and completed the job in one day except they installed the wrong type of windows. They said they will order the correct windows and replace the wrong ones. Shortly after the window installation, another installer contacted me to confirm the start date for the restroom renovations. They told me it would take 2-3 days and I made arrangements to take off from work for 3 days. The day before their start date, I received a call from the installer after 7:00 pm stating that 2 of the 3 workers had Covid. We rescheduled for a later date, Again, I took 3 days off for the work, and again the night before the job, the installer called and said he had labor problems and had to postpone the project again and gave me $1000 off for another cancellation. I told the installer that I was not going to lose any more vacation time from work and he asked if they could work from Friday, March 7 2023 through Sunday, March 9, 2023. I was not happy that I had to take another vacation day plus waste my Easter weekend monitoring contractors. I told him this was the last time I was going to hire another contractor to perform the work if he backed out again and just pay for the remaining balance of the windows. Well again on Thursday, March 6, 2023, the installer contacted me close to 8 pm requesting to adjust the schedule, I told him no and ended the conversation. On Friday, March 7, 2023, I contacted the sales rep who signed me up and told him of the situation. He said he would have a corporate person contact me. A corporate person contacted me via text and offered me $2500 off the total project cost. I told him no and that I would pay the balance of the windows once the correct windows are installed. He replied that they will send a crew out on Saturday and I replied no. Before doing business with these people and other contractors, read the reviews carefully. We shall see how this goes. May have to go to court.

    1.5 Yume A. Conway, SC
    2/7/2023

    N/A

    5.0 Brend H. Moncks Corner, SC
    11/12/2022

    I would like the phone numbers to reflect that it's Paradise calling . I didn't answer some of the calls because I didn't recognize the phone number

    5.0 Karl B. Goose Creek, SC
    10/10/2022

    Over all a good experience.

    4.5 Jame D. Walterboro, SC
    8/11/2022

    Thanks

    0.50 Jerry S. Charleston, SC
    7/22/2022

    Salesman, Alex Trujillo and Paradise Home Improvements TOOK ADVANTAGE of my 84 year old Air Force veteran (widower) father. Alex tricked my father into digitally signing a certificate of completion before a roof and fascia contract was completed. He also promised my father that a section of siding would be repaired. They BILKED my father in Goose Creek for nearly $18,000 !! There are no dedicated Paradise Home Improvement work teams ! They are just a sales office/team and a corporate office in Greenville, SC. The owner / manager Larry Labelle in Greenville never answered my phone calls ! Stay away from Paradise Home Improvements !

    5.0 Raylen B. Coosawhatchie, SC
    5/29/2022

    It?s was very awesome I loved it so much thanks a ton mwah!

    1.0 Dana B. Charlotte, NC
    12/13/2021

    Paradise Home Improvement is a terrible company. I ordered on 4/11/21, 10 new windows to be installed at a cost of $15,567. They were installed in the beginning of June 2021. It turns out that 4 of the windows had warped sashes and had to be replaced. I was told that they would be replaced very soon (they could not give me a definite time frame.) Fast forward to October. I called Paradise Home Improvement on 10/14/21 and was told that the sashes had been ordered and would be available in about 2 weeks. On 12/6/21 I called one of the Managers, Jeffrey Becker, to find out what the status was but had to leave a message. He did not return my call. On 12/9/21 I called Jeffrey Becker again, and as before, had to leave another message. On 12/10/21 I called yet Jeffrey Becker AGAIN, and once again had to leave a message. Mr. Becker refuses to return any of my phone calls and no one from Paradise Home Improvement has contacted me to provide any kind of update. Meanwhile, the warped sashes in the windows are allowing cold air from outside to come in which makes the living room very cold especially this time of year. Paradise Home Improvement is ONLY interested in making sales and NOT servicing the customer. The manager, Jeffrey Becker, has absolutely no interest in providing quality customer support and could care less about any issues the customer may have. I would AVOID Paradise Home Improvement at all costs. A really poorly run terrible company.

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    Paradise Home Improvements, LLC
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