Paragon Pool and Spa Services, LLC

Andy assessed the problem quickly and within an hour the issue was resolved. Excellent service.

I inherited a built-in 1980's era Kohler hot tub in a house I moved into 2004. It developed one leak I couldn't repair. I couldn't find anyone else to even come over to look at it. The guys from Paragon came out to my house, at a considerable distance, and gave me a fair assessment of the situation. Although in the end it was decided this couldn't be repaired satisfactorily and it was time to junk/replace the tub, I really appreciated their willingness to help, their expertise, and their honesty.

Andy was great. Quickly diagnosed the problem, explained my options. Wish all repairmen were as honest and professional as he. Great experience

Arrived on time and worked professionally

These guys were fair in their assessment of the problem and didn't try to sell me something that was not needed.

I used Home Advisor to contact Paragon this morning because I had gotten my hose and a rag stuck in the filter opening of my hot tub. They called me right back, and were kind enough to be here within an hour. Andy and Mike are very knowledgeable about what they do. They were able to solve what I thought was an insurmountable problem, and my hot tub is up and running for my party this weekend. I can’t say enough good things about these guys! They worked hard to solve the problem and were extremely reasonable in price. Kudos to these nice, honest young men! I highly recommend them!

Called for first time during their busiest season answered my call promptly and as promised got me in schedule.

I was extremely happy with the service from Andy at Paragon pool and spa service. I would highly recomend them to family and friends.

Professional, reliable and will use them again.

Worked was completed in two days after my call to complete satisfaction.

These guys are the best! They replaced a motherboard and heater in our hot tub. Very knowledgeable and helpful regarding use of new equipment. I highly recommend them. Marj M

Friendly crew

They are now my pool guys!!!

Mike and his Team were very competent, very professional, very friendly. They went out of their way to make the repairs I needed work.

Could not find anyone local who was reasonable or willing to come out within a reasonable amount of time. Some never even called me back. Then Andy from Paragon called me. They not only got the part within a short time but once they received the part, they came out within a few days and got the Spa up and running. They were informative, gave me some tips on water treatment & now I have my own Spa guys. Great job. So thanks Andy and Mike.

Very experienced and informative. Did a great job. Would hire them again if I needed there service's.

Timely and professional.

Honest and reliable

good job, promises hold and on time service. good response

Thorough. Precise. Fair and honest

The people who worked on our hot tub gave us wise advice about keeping our failing system warm during the freezing weather while they waited for a replacement pump to be delivered. They diagnosed the problem quickly and came back as soon as they had the part. They had to figure out some installation problems because of how the original pump was installed and left us with a working spa. Although the repair was expensive, we think it was reasonable in terms of the cost of the parts and the time it took to do the job. I would definitely have them back if something breaks again.

Very knowledgeable. Fair pricing.

They responded right away and were fair. They explained what was going on with the hot tub.