Parker and Sons

Great Service!

Quick to respond and excellent work!

The person sent was very knowledgeable, Spent as much time as I needed to understand the problem, Most important no sales preasure and honest. Parker & Sons now have a new customer. I recommend highly

Very fast- came to house within 10 minutes of call, even though it was after 5:00!

great ppl. out same day as needed..truthful,honest and above board. NIce3 for a change!! Thanks

I called them and hired them to do air conditioning maintence. I decided to go with their service package that also included a plumbing inspection and discounts on any repairs/work that needed to be done. Both the AC guy and the Plumber were on time and were very helpful in letting me know what they were doing and why they were doing it. The AC repairman had to climb on the roof to get to the unit and he wound up going up there about 5 times. But he never complained or ojected. Both men were very helpful.

Not bad. Here about 20 min and costello 221.00. Nice guy and big bill.

i appreciated that they were able to get someone out to me that same day. the technician was polite and professional. However, after an hour in the attic i was quoted $540 to have my motor replaced.. my unit miracleously kicked on and i still ended up paying $260... i'm not really sure what for & what happened to approving the repairs before they were done. i had a $20 coupon he didn't take because he said he gave me the assessemnt coupon which was $69.95 but the policy is that that fee goes towards repairs so it wasn't an additional savings to me. in the end, i'm happy he fixed my ac.. but i totally felt like i paid more than i should have

Excellent, FAST service. Delivered and met expecations set, also, great price !

Their technician, Rich, was out to my house within an hour and had my root fop A/C up and running. He was courteous and very informative as to what the fix was. I never felt that he was rushing through the task, but constantly working on fixing the problem and at my request looking for areas of concern. We also spoke of new A/C units as mine is 18 years old and will soon need replacement. I will surely go to Parken and Sons for this work, based on my experience with Rich.

excellent service

They called me on Sunday when I had just made the inquiry the previous evening. They even came out that day to fix my air conditioning problem. The man was very courteous, knowledgeable, and helpful. I love the TV commercials which is why I contacted them in the first place. They were every bit as good as the commercial said!!

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They did great job

VERY NICE

I thought I was being overcharged for the part that was needed. He claimed the part cost $437 but I found it online for $268. He waived the service call fee and gave me an online 10% discount, but I would have preferred disclosure that the service fee is basically still included in the markup on the part. I cancelled the order, ordered the part myself and got another AC company to install it for $50. I didn't end up saving much since I still had to pay baker $69 for the service call, but it was the principle of the matter. I'm sure they can buy parts for less than I can online.