Parkwood Pools, Inc.

Closed shop in middle of project and took all our money 40 other people. Owners have other company called perfect pavers. Do not use mAy have same outcome.

They are thieves and left me with a hole in my backyard and robbed my money. They didn't pay any subcontractors and now all of them are suing me. We are at last 40 people with the same problem. They should be in jail.

They are now out of business so we had to pay $1000 to a paving repair company to fix the poor installation of travertine pavers. Our pool is less than one year old. I acknowledge that we are lucky, unlike those homeowners who paid for pools they will never get from Parkwood.

I hired this company to do a pool and today we are at least 41 pool owners without completed pools. We paid money we will never see again and liens are coming from subcontractors he hasn't paid. The guy just disappeared... A complete crook. The owner name is YuriySorochev. Beware he just opened another company called Florida Deals Inc and have apparently another company called Perfect Pavers. A total Fraud.

Buyer Beware property is out of business took our money and now they have liens on our property from subcontractors and our pool is not done. We will have to pay twice for our pool.

Hiring this company was the worst decision I have ever made. On February 2, 2019, I signed the contract with this company to build my pool. When they started digging, they broke a pipe in the process and that was the begging of my nightmare. They did not want to resolve the issue and, after many months of fighting with them, I decided to fix it out of my own pocket. Since then, I have been trying to cancel the contract with them and get my $13,000 or a portion of it, refunded and nobody wants to answer for it. Every time I call they give me the runaround, telling me I will receive a call from Dave H. and today is the day I have not been able to resolve the issue. I will advise anybody interested in building a pool to stay away from these people.

Excellent customer service, delivered timely and great people to work with, Todd and Gary delivered as promised

Good prices, great customer service, awesome sales representative and onsite manager

A little difficult on the front end to make sure we understood what was to be done and when, but once we signed the contract everything fell in place perfectly (sales person seemed to be more knowledgeable about new build versus remodel). This vendor far exceeded the service provided by any other vendor I've ever worked w/ in Florida (although, admittedly it's a low bar in that respect). Product came out better than expected, even with all the changes we requested though out the project. Would DEFINITELY recommend the company for your renovation needs.

After several months of extensive research relating to building our new pool, we decided on Parkwood Pools. In short, we could not be more pleased with the job that they have done. From our first consultation with Dorothy to our final inspection with Todd, the team at Parkwood Pools could not have been any more professional and competent. The team at Parkwood Pools guided us through each step of the process and were always available to answer any questions and provide us with status updates. We kept waiting for an unexpected delay or hiccup in the process, but thankfully everything was completed ahead of schedule and the final result turned out beautifully. We are over the moon excited to have our new pool and could not endorse Parkwood Pools more strongly!

Parkwood did a great job they kept me informed and stuck to their schedule. I feel their prices are very competitive with other companies

Plan on waiting on permits. Takes longer than you imagine. But worth it

This has been the worst experience yet. This is the most unprofessional, unorganized group of people that I have ever worked with. They don't respond unless you threaten with a lawyer or they need their payment. They don't provide updates or info on the project. And do a sloppy job breaking everything and anything because they just don't care. It took a year to complete this project from the time we signed the contract to the time it was finally finished. The delay was not the city or permits, it's the company. They are unorganized and don't have enough people to do the job.

This has been the worst experience that I have every had with a business. No organization, no communication people showing up to do work who are subcontractors with no company uniform (had no idea who they were )(happen on several occasions). Personnel allegedly coming an not showing without a phone call after you have taken off work. excuses about finishing the job because they were doing other jobs. Site manager only showing up to collect payment. when question gave b.s. excuses an never followed up. As A vet if the military ran our business like this we would have been fired on the spot. good luck to those that used them. it will start out well an go down hill as they proceed

Their customer service is horrific at the higher levels in the company when you need to escalate for incompetence.

Past planning - on to engineering/permitting. So far so good.

Horrible company. They started the project but did't show up for days at a time. They did sloppy work. When I called the company to complain i didn't receive a call back for sometimes days. I would not use them again and I would not recommend them to anyone!

good

The work has not yet begun but I like what I see so far

Still in the planning stages - but the initial consultation where they came to our house was great! Will update with additional feedback as the project progresses. Next step is to recieve and review their planned proposal.

David was amazing! He came out promptly and inspected my pump actually got it running properly and gave me a reasonable quote on some other jobs. I will definitely be using Parkwood Pools for my future projects. I can't wait to start working on my pool deck and outdoor kitchen!

Be prepared for a long haul and occasional need to push them, but the end result is fantastic. Tile workmanship is outstanding. Design service also.

They are completely customer service oriented. They walk you step-by-step through the process answering all your questions along the way. Highly recommend this company