Patriot Enterprises, Inc.

Awesome service!

Great group of employees

This company is very over-priced. The technician actually apologized for the high bid. They were going to charge us over $320 just to replace a leaky faucet which would have taken less than 15 minutes.

The remedy was to clean the heat sensor and had to call another business to fix the problem. The other company immediately let me know that it had so much corosion there was no way Patriot Enterprises cleaned the sensor originally. Patriot claimed he cleaned it with a dollar bill but the company that fixed the problem had never heard of that process. I would not recpmmend this company.

Inconsistent on time estimates to do the job. Nicked a power line and rather than replacing the wire spliced in a 6" section. Assure me that it meets code, but just seems like shotty work to me. Lacked attention to detail (I.e. Didn't relight the pilot light, left the faucet on, didn't turn one gas line back on). For the money, I expected a higher level of service. Wish I would have looked for another contractor.

Our kitchen sink was leaking on Nov 20th. I contacted HomeAdvisor, and Patriot Pro was the company who contacted me. They said they could come out between 8-10 am the following day. We waited for them, called at 10:30 to see if they were coming, and finally at 11:07 I received a call telling me the repairman, Javier, was on his way, would arrive in about 15 minutes. At about 11:30, he arrived. He verified there was a leak under the kitchen sink and indicated the faucet was leaking from the pullout. He said they could replace the faucet, and while there, he talked us into buying a whole house water conditioner, the Halo 5, and to sign up for a home maintenance plan membership at $39 per month. (we are so dumb). The water conditioner and faucet could be financed for 18 months at no interest. Another fellow came about 3 in the afternoon to install the new faucet, by 3:30 the faucet had been replaced and the serviceman was gone. I received a call that evening to arrange a time for the installation of the Halo 5. I arranged for 8-10 am on the following Wednesday. On Monday morning at 7:28, I received a call from Patriot Pro that the delivery for the installation of the Halo 5 was on their way. We had appointments scheduled for Monday am and I had already arranged for delivery/installation on Wednesday not Monday. The office then changed the delivery date to between 8-10 am on Wednesday. On Tuesday night, I received a call telling me that they would be there to install the Halo 5 between 8-10 the next morning, and wanted to make sure we were going to be there. Wednesday came, no one showed up. I called about 10:30, and they said they would be there about 1 or 1:30 pm, which did not fit into our schedule. They then indicated they could install the unit on Thursday between 8-10 am. After initially agreeing, my wife and myself talked it over and then called to cancel the Halo 5. Today I received the bill from Patriot Pro for the installation of the new kitchen faucet, it was $1,182.64. We were told by Javier that the faucet was about $1,000 and there would be a charge for installation. The faucet which was installed (Delta Charmaine) lists on the Delta website for a retail price of $531.65 leaving $650 for labor for a job that took about 30 minutes. I will not use Patriot Pro ever again, and if you use them, you will be paying high prices and probably getting the same sales pitch that we received.

Arrived within 3 hours and solved the problem within 15 minutes.

Very professional, friendly and hardworking!

Way too expensive.

Javi was very friendly and knowledgeable. Repair was done very professional.

Great company and very knowledgeable! Would trust and use them again.

They are very professional and dependable.

I believe this company took advantage of me. I don’t understand why anyone would use them as they over charged me by $1250.00. I could have gotten the exact same deal from a company in the Springs with the same size and Bradford/White for $1550.00, instead of $2800.00. I was a fool to believe they were giving me a deal. The guy said he felt bad as I had only been in my condo for 10 days when the heater went out, so he was giving me the 50 gallon for the 40 gallon price. That was a total joke and a rip off. The fact that HomeAdvisor uses them as a referral is disturbing to me. The $1550.00 price included everything that Patriot Pros offered. I realize what’s done is done, but you can rest assured I will not be using or recommending either company for service to anyone and if I hear of anyone considering them I will tell them my facts. Thank you for the hard lesson learned! Charmaine Tycer

Great work for an excellent price

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Dakota was polite, and explained everything. They came out quickly, and took care of the the problem for very reasonable price.

They did a fine job, responsive, timely.

They did a great job, saved me time a very costly repair.

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Patriot pros was very responsive and kept me informed throughout the day to update me on our tech arrival. When Dakota arrived he was very professional quickly assessed our problem and explained his recommend solution. As he was rectifying the issue he kept us informed as to what he was doing. He also provided excellent advise for future maintenance. Would definitely use Patriot Enterprises again and would request Dakota for any of our future plumbing needs

Very friendly and polite.

Trouble shot the issue. Explained what caused it and fixed it. All I needed.

no review