CASTLE’S GENERAL SERVICES, LLC

I live in the Portland, OR area, but needed help with my 70 y/o SIL's leaking trailer roof, south of Traverse City, MI. She's had a hard life & her husband recently passed away making her life harder. While some businesses might not view this job as worthy enough of their time, Ian, at Castles General Services, was gracious and accommodating. He made a special trip at the end of his work day to make sure the job got done on the same day so my SIL wouldn't have to deal with the leak for an additional night. He also made sure to get the many weeks worth of built up snow and ice off her roof. Then he came back a couple days later to secure the rest of her roof so there would be no additional leaks. Because he was fitting us in at the end of his day, both he and his wife stayed in touch with me throughout the day, until he was there. He was so kind to my SIL and treated her with compassion when she started crying. It's nice to know we have someone to help, when we live faraway.

I originally contacted Ian to install a garage heater. After his initial assessment I was informed the best course of action was to upgrade my breaker box. The work was done in a timely manner with a clean finish, all steps of the process were explained clearly as well as all of my questions (even the foolish ones) answered accurately, professionally and respectfully. Easy going persona, fair prices, certainly will come back for additional electrical work.

Job was fast, done professionally, called him and he came out right then and there

Did an excellent job. Showed up on time looking presentable. Very polite and respectful.

I needed my yearly furnace service done and Castles General Services didn’t only do the service for an amazing price but he cleaned all of my ductwork and registers for free! I recommend this company to everyone in the Cadillac area! Thank you so much!!!!