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About us
We have now added Licensed Electrical to our business! Please contact us for all your electrical needs. Complete Home Repair, Inc. has been in business since 1998. We take great pride in our quality of work and excellent customer service. Call today for a free estimate.
Business highlights
Emergency services offered
28 years of experience
Memberships & Affiliations
Better Business Bureau of Chicago Accredited Business
Services we offer
Electrical Panels and service repair, install, and upgrade, Electrical Troubleshooting, Handy man Services, New wiring and fixtures, replace/repair wiring and fixtures
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.731 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 31 reviews
Emily Z.
Jun 2022
Robert Patterson is the most unprofessional person I have ever conducted business with. He showed up late and then acted like he had a easy job to do to fix an issue from an inspection report. He then removed a bolt and said that was all that needed to be done and proceeded to charge $175. (We had researched and thought this was the issue but wanted a professional opinion). I figured, my fault for not asking how much up front but itâ s done and moved on. When we asked for the receipt, he â rememberedâ a week later that more work needed to be completed at 5x the cost and refused to provide documentation or receipt for the work that was completed. He tried to take advantage of us by withholding information and receipt of payment. I highly recommend you do not use for any work needed at your home unless you want to be price gouged.
Response from Patterson Electrical Service, Inc.
"Emily, let me begin by saying I'm sorry you feel I was unprofessional. As far as the lateness of arrival, I gave you a window of time and was close to it, running service work is not an exact science. With that being said, I arrived at your home to isolate and separate a sub panel to code. While on site, I observed the following: 1) flickering lights on the second floor 2) no ground wire to the panel that controls the second floor 3) the panel was installed incorrectly. You and I discussed the flickering lights. Which were very evident. You commented you were glad the home inspector missed it. I completed the removal of the bond screw and strap and was paid for a service call with panel work. Given a chance to reflect on my observations, I realized you need a ground wire run from the main panel in the basement to the sub panel on the second floor. I believe the EMT (electrical metal tubing aka conduit) from the main panel to the second-floor sub panel is compromised. I spoke with the city, and my assessment was echoed. Furthermore, the ground wire is a requirement under city code. Please feel free to contact them to verify. As a show of good faith, I deducted the original amount of the service call from the total of the estimate to install a new ground wire. I gave you a receipt that showed your payment and included the details on what is not complete. I can?t in good conscience and professionalism give you a receipt that says the repairs were made in full, because they are not complete and do not comply with code. Here is a copy of the receipt you where sent This receipt is for work that has been completed at Customer Address (noted above), PES has provided all required labor and material to complete the following projects: We were contacted to remove the bond in the sub panel on the 2nd floor. We made a site visit and removed the grounding bonding jumper from the sub panel. After doing additional research, we found that there is no grounding conductor from the sub panel to the main panel. We recommended that one be installed, and homeowner declined. The work does not satisfy the requirement of the home inspection they received. This receipt only covers the cost of the site visit and the removal of the bond. Further work will be required to bring the sub panel to code. Total Paid: $175.00 Thank You."
Sam B.
May 2021
Electrical Wiring or Panel Upgrade
Did not stop on issue of switches , tested all things that were done
Response from Patterson Electrical Service, Inc.
"Sam I am so glad you are happy with our work. I am sad to see that you thought the value was a little low. Thanks for taking the time to give us an honest review."
Mathew P.
Jan 2018
They were very good. They know what they are doing. The work was done in a professional manner.
Enrique D.
Sep 2017
Electrical Wiring or Panel Upgrade
Christina G.
Sep 2017
Electrical Wiring or Panel Upgrade
Patterson Electrical Service, INC., was exceptional they exceeded my expectations. Scott came out to the town house and he was very professional. He quoted the job and performed the services without any hidden costs. Scott repaired three new circuits in my basement, outlets and replaced all existing GE breakers on the panel. He also installed a source for a short circuit and installed a new #6 ground from panel to the water main. Schott was answered all my questions. He was very meticulous about his work and made sure everything was done just right. His pricing was very reasonable. I highly recommend Scott he did an amazing job and I will definitely be recommending him to anyone who is looking for any electrical work in the future.
Peggy H.
Jul 2017
Electrical Wiring or Panel Upgrade
Patterson Electrical Service, Inc., was excellent in completing a very big, 3 story house, LED lighting project requiring replacement of: 26 dimmer switches; 70 ceiling lights, 6 ceiling florescents and 3 fan bulbs. There was no cleanup necessary on our part after work was done. Owner, Scott Patterson is professional, knowledgeable, skilled and efficient. We highly recommend Patterson Electrical Service, Inc.
Tonya J.
Jun 2017
Great Job!
Kevin M.
Jun 2017
father and son team. very nice man. did the work timely.
Gretchen V.
Jun 2017
Very professional. Quoted the job and performed the needed service. No hidden costs.
Steve H.
Jun 2017
Electrical Wiring or Panel Upgrade
Good dependable work
Rudy S.
May 2017
They arrived when they said that he would. Friendly and knowledgeable. Also clenched up all the debris.
Iwo Z.
Apr 2017
Skillful, knowledgeable, they get the job done the right way, another happy customer, I highly recommend them.
Blake B.
Apr 2017
Prompt, efficient and very friendly service.
Mike N.
Mar 2017
Professional was able to diagnose the problem and got the job done quickly and efficiently.
Bradley G.
Mar 2017
Electrical Wiring or Panel Upgrade
Father and son team were very professional. They talked of changing business name to focus more on just electrical work.
Jason V.
Feb 2017
Scott was amazingly nice and courteous. Would be happy to hire again
MARYANN C.
Jan 2017
Quick response, reasonable price, courteous, was very helpful with consideration to my disability.
Jane W.
Jan 2017
Complete Home Repair was excellent!!
Roger S.
Jan 2017
Complete Home Repair came out the day after I talked to them and fixed my electrical problems quite expertly. The Patterson's were patient with me and answered all my questions. Scott and his son were courteous, friendly, thorough, and very conscientious. I will not hesitate to call them again.
Response from Patterson Electrical Service, Inc.
"Thanks for the great review. We look forward to working with you."
John C.
Nov 2016
Electrical Wiring or Panel Upgrade
I WAS VERY LEERY OF HIRING A PRO BECAUSE IN THE PAST I HAVE BEEN BURNT. SCOTT NOT ONLY DID A GOOD JOB HE EXCEEDED MY EXPECTATIONS. SCOTT EXPLAINED AND ANSWERED ALL MY QUESTIONS AND MADE RECOMMENDATIONS. SCOTT WAS VERY METICULOUS IN DOING HIS WORK, THINGS HAD TO BE JUST RIGHT. SINCE I ADDED A DECK THE ELECTRICAL LINE THAT ATTACHES TO THE HOUSE HAD TO BE RAISED IN ADDITION TO CHANGING THE SERVICE FROM OLD FUSES TO CIRCUIT BREAKERS. SCOTT REPLACED THE WHOLE OUTSIDE RISER POLE AND WIRING IN ADDITION TO INSTALLING NEW PANEL WITH BREAKERS AND NEW WIRING . AND SCOTTS PRICING WAS VERY REASONABLE. I HIGHLY RECOMMEND SCOTT HE DID AN EXCELLENT JOB AND IF I NEED ANYMORE ELECTRICAL WORK DONE GUESS WHO I AM CALLING OF COURSE IT IS SCOTT.
Michael P.
Jul 2015
Scott was extremely conscientious and thorough. I will be calling him again.
Donna S.
Mar 2015
Very pleased with response time. Polite and pleasant and thorough.
Rochelle M.
Mar 2015
Great guy, I did not have to use his services, but I will definitely will keep his number for future use
Nolan L.
Feb 2015
curteous, effecient,no mess
Nolan L.
Feb 2015
curteous, effecient, no mess.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Patterson Electrical Service, Inc. is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Patterson Electrical Service, Inc. accepts the following forms of payment: CreditCard
Yes, Patterson Electrical Service, Inc. offers free project estimates.
No, Patterson Electrical Service, Inc. does not offer eco-friendly accreditations.
Yes, Patterson Electrical Service, Inc. offers emergency services.
Yes, Patterson Electrical Service, Inc. offers warranties.