Rio Pool Service & Renovations

"Thank you for your feedback ? I truly appreciate you taking the time to share your experience. I?m very sorry for the inconsistency and especially for entering your yard without notice. I completely understand how important it is to keep your dogs safe and avoid any surprises, and we should have followed the agreed communication every time. You?re also right about the scheduling ? we aim to be consistent with service days and provide proper notice, and we clearly fell short here. That?s on us, and I take full responsibility. Regarding the pump, our intention is always to provide a professional recommendation with warranty-backed parts and installation, but I respect that you were able to resolve it yourself. We are currently improving our scheduling and communication system to make sure every customer receives consistent service and proper notifications before arrival. I?d really appreciate the opportunity to make this right for you. If you?re open to it, please reach out to me directly, and I?ll personally ensure your service is handled exactly as expected going forward. Thank you again for your honesty ? it helps us improve. ? Rio Pool Service"