Pedrick Mechanical Services, Inc.

My water heater blew on Sunday night. I called around 8:30 the following morning. Ray was out by 3:00 with the new heater and installed it within 1.5 hrs.

Since my leak was only an emergency in my own mind, he advised me (circa 9:45 p.m.) to turn off the water until the morning to avoid paying time-and-a-half. He came out promptly at 7:15 a.m. Found the problem, explained how it would be fixed, cleaned up (a fair amount of drywall came down, so the fact that he cleaned up was really nice), and was out in under 2 hours. VERY stress-free.

Although he fixed our outside faucet, he did not note that the pipe was ready to fail. When we turned on the faucet for the first time, the pipe soldering broke and water flooded our basement. However, he came back quickly (<1hour) and completed the necessary repairs.

Very good. It took a while to get in touch, but he did a great job and was very honest and timely with the job. About a month later when it wasn&apos;t working correctly, he came back and took a look at it for free.

They called and sent someone over within the hour. The young man was pleasant, courteous, neat and cleaned up afterwards (I think the bath was cleaner when he left!) We would hire these people again. However, at the moment we still have not received the bill, so can&apos;t answer value for service. We will be happy to replace our former plumber with these folks. Thanks for suggesting them.

They installed a sink for us. Very knowledgeable, efficient, prompt. The job took hours longer than expected and we were able to compromise on a final price since the job was hourly. I would definately use them again.

Ray seemed very knowledgable and he was did an excellent job explaining what needed to be done. His service as far as coming out, pricing the job, and getting the job done was very prompt. He was not always responsive to my phone calls, but he seems to be very busy. I still have one outstanding follow-up item that is non-critical and I haven&apos;t heard from him for probably 2 weeks, which is a little frustrating. Also, I have yet to recieve an invoice, so I&apos;m unable to tell where he ranks on the affordability scale. However, he did quote me a fairly low per hour labor charge.

Professional, excellent service

I have not yet been billed for the job, so I can not comment on value or budget- however I hired Ray because of the three contractors I spoke with he was the only one who would give me a ballpark estimate of the job cost. We had a minor miscommunication about the start time of the job, but he was very apologetic, and he did a conscientious and time efficient job. I am very happy with the results. He was friendly and knowledgable, and I would hire him again for similar projects. It took some time for my call(s) to be returned, so this would not be the person to call if I had an emergency and needed service asap.

They did a great job. Another company quoted me $1,500 and a three week wait for the part. Pedrick did it for much cheaper and the following day.

I would strongly recommend Ray Pedrick. He gave me the best estimate, stuck to it, and got the job done quickly, which was important because he was replacing a badly leaking hot water heater. He was the only one of the several plumbers I contacted who provided a written estimate; some never even called back. I gave Ray slightly lower marks in Communications and Timeliness only because there were small delays in getting back to me at times. I attribute that more to Ray being very busy at this time of year (early August) than to anything else.

Excellent service, very friendly contractor, Thank You. Melanie

Great work, very nice man, great asset for service magic. Thank You!

I don&apos;t know much about heating systems and what is and isn&apos;t fair. Ray called quickly and was willing to come out immediately. He called when he was leaving the office to indicate that he would be a little late. He left my house to get a part at his office but he did not return until 3 hours later because he said he had an unexpected meeting. This all was not a trouble, and I was impressed with his quick communication. My unsettled feeling is that I described the furnace before he came and it seemed that the broken part was a pretty obvious part of the machine. He pulled up in a huge truck but he didn&apos;t have the part in it. I had to leave a friend at the house for payment, and Ray told him that the travel time was an hour to go back to the shop, 30 minutes of actual labor, and he charged for 2 hours. The furnace has worked perfectly since he did his work.

Did excellent work. Our new furnace and duct system looks great and works greats. Was very friendly and cleaned up when the work was complete. It took a little while for him to get started, but once he started he worked very efficiently. I would definitly recommend him.

The service was excellent! From my initial telephone contact, they provided me with vital information on their services as well as their pricing. They advised me to schedule the installation during their normal business hours to avoid any other additional charges. We scheduled the installation for the next business day, eventhough this was not considered an emergency. On the day of the installation, they arrived twenty minutes ealier, and swiftly finished the job in forty-five minutes. They checked on every detail for the replacement of the garbage disposal, and asked me to take a look. Also, he had some pointers towards the upkeep of the appliance. He was overly courteous, and made the effort to address me by name at all times. Highly recommended.

I put in my request on a Sunday, expecting a response the following day. I received a phone call back from Pedrick Mechanical 20 minutes after I submitted my request. I was given a time he would come and an approximate estimate of how much the job would cost. They were very professional and arrived on time and the charge was as estimated on the phone.

My only complaint is that they didn&apos;t tell me that they charged extra for coming on a weekend. Since it was not an emergency, I could have waited until Monday. Otherwise, I was extremely happy with the service.

Very helpful and timely.