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4 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 10:00 AM - 4:00 PM
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- HVAC
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 1-4 of 4 reviews
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3/18/2020
First American Home Warranty Company (FAHWC) refused to replace the entire HVAC system in our residence as recommended by their subcontractor, Master Tech. (MT) who condemned our unit in an effort to get us to purchase a new unit. We obtained a second opinion from Pelican AC & Heating (PACH) who examined our unit and only replaced the inducer motor. Our HVAC is now working fine. We would rate PACH a 10+ (Exemplary) if such rating was available. All of the staff members from PACH starting with the proprietor, Jennifer the office mgr. to their technician, Alfred exhibited above-exemplary professionalism, punctuality, expedient response, honesty and an excellent value for their services. PACH is rated 5 star on Home Advisor. My husband and I are extremely happy with PACH's service because of their HONESTY and VALUE. PACH located a replacement motor and resolved the problem. We highly recommend PACH for ALL of your AC and heating issues. Many thanks, Pelican!
Response from Company:
Hi Judy, I know you and I have personally spoken since you left this review, but I wanted to say, "Thanks" again. Your praise was so nice to receive and we are happy to have helped solve your problem for you. Jennifer
8/6/2019
The technician, Patrick, who came to do the work was amazing! We actually had two appointments that day for both of our rental homes. Patrick was not only extremely polite and professional, he explained everything to us before he did any work and also let us know in detail his findings on other things that needed future attention.. Very thorough!
Response from Company:
Hi Tammy, We really appreciate the kind words and also the repeat business you gave us. I hope you are doing great! Jennifer
5/3/2018
Dod not receive an invoice for the work accomplished.
Response from Company:
Hi Mark! Thank you so much for your review! I wanted to let you know I have emailed you your paid invoice copy to you. We appreciate your business! Please reach out to us if you need anything else. We would be delighted to assist you with your HVAC needs in the future! Regards, Jennifer Taylor Operations Manager 469-356-1252
I definitely will recommend them. I will give his number to my neighbors.
Response from Company:
Thanks so much for your kind words, Keith! There is no greater compliment to us than your sincere recommendation of us to your friends! Let us know if we can assist you with anything else going forward. We are happy to help you in any way we can!
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