Penn Builders & Installations Co.

We gave Massimo Barille of Penn Decks in Kunkletown, PA a 10K deposit in August 2022, he started work in late October 2022 and the first day on the job billed me for another deposit. This is not normal. Upon completion of our deck in November 2022 (and after paying 100 percent) we noticed some major problems with the decks construction -some very concerning for safety (after inspection passed.) Simply put, poor construction-spindles popping out, railing sliding down, balusters on crooked, boards not level. Massimo came back once to fix the lighting and said heâ d be back to fix the spindles. However, he has not returned any phone calls, emails, or texts since April 2023. This is unacceptable after spending 30K. And it is very concerning safety-wise b/c a spindle that pops out is at the top of the railing which is 10 feet from the ground! After I left a Google review of 1 star, I noticed he is changing the name of his company. Consumers should be made aware, this guy is a fraud and a crook. We will be paying another contractor to fix these problems as a result of his poor workmanship. The cost of these repairs will total 4K. He now owes us money.

They showed up on time, was personable, knowledgeable, courteous. When job was completed took all garbage, power blew the driveway for all small debris. They did a full day of work. Job turned out excellent, would highly recommend. Have been complimented by neighbors of how nice it looks. Would certainly hire again.

Good people to have work for you.

Very helpful, courteous. Mike was also very prompt. He asked specifically what I wanted done and did everything I asked. He was willing to accommodate whatever I wanted. I would recommend them.

Rocco was very helpful, professional, patient & knowlegable. Work was done on time as promised.

I am a new customer of PBI. My initial contact was and their subsequent reply was a pleasurable experience. Mike was very helpful and the job was done as expected at a reasonable price. I would recommend them to my neighbors

They contacted me and did the mowing, we are out of state right now. Their contact was fine and their pricing was quite reasonable for the size lot. We have paid other providers the sane fee. Thank you for helping us find some one reliable.

I have just hired this company and so far am very pleased. If they perform as I expect, I would give them a 5 star rating

PBI was very professional and affordable.I would recommend them to my neighbors.

Rocco was great! He arrived on time and completed all work as requested. Will defintely use again!

Service Magic has been wonderful. Other services like this can learn a lot from them. Service Magic actually follows up with you to make sure that all is well with your project. Who does that anymore???

Personable, and friendly. Great experience, I look forward to working with them again.

Good job