Perfect Floors, Inc.

I would like to comment that the workers were prompt, courteous, and tidy; however, I would like to point out that they only refinished the treads but should have also refinished the risers per the contract. The stain was a little lighter than before, so there is some contrast between the stair treads and risers. Also, I would have preferred they had use a tack cloth to wipe down before sealing to make sure the surface was as clean as possible.

great result. The guys were courteous and always on time. They worked hard and got the job done in two days.

Everyone was wonderful and the workmen were diligent and hard-working. The quality of carpets and hardwood refinishing was excellent, and the price was below what I was expecting before I started collecting estimates. What more could anyone ask!?!

These guys did an excellent job on refinishing our hardwood floors! The crew was professional, very detail oriented and even cleaned up after the job. I recommend them highly!

Crew did a restoration of engineered hardwood floor. Prompt, made sure they cleaned up after sanding floor, Mannie followed up to ensure job was done to our satisfaction. We weren't satisfied with a couple of areas that weren't fully covered by the polyurethane coating. He sent out additional staff person to correct the areas. Overall very good and we are satisfied that they restored the floors to as new appearance as was possible.

There was lack of communication between the salesperson and the contractor

Good job, good price

Several issues with this company: didn't give us a list of what we should do (ie. cover items from dust) until AFTER the work was done, so the house was a big dusty mess when they left. We had requested that we keep the carpet that they removed as this is a brand new house and the carpet was less than one week old and they destroyed the carpet and threw it away. They did do a price adjustment, but that didn't nearly cover the price we paid for the original carpet. On the other hand, the work they did was great; it looks absolutely beautiful. They need to improve communication between salesman, office staff and installers.

Manny's installers were professional and conscientious and did a great job laying the engineered wood floors in my son's and daughter-in-law's home. As a result, I also hired him to have a porcelain tile floor installed in the adjoining kitchen, which also came out great. The only issue we had was with keeping a time agreement. Manny had said his crew and he would be there between 9 -10 am, but his crew showed up at 7:30 am, waking my daughter-in-law. The crew stated they were told by Manny to be there at 7:30 and Manny stated he told them to be there at 9-10.

So far, we are very pleased with the carpet and flooring installed. We also had carpeted stairs redone with laminate flooring to match LR/DR floors. This required some painting on the steps which 4 other contractors advised they 'do not do painting'. Chad's reply was 'we can do that' and they did. They were not our cheapest quote but were but were competitive and we liked the fact that they would do what we wanted. I would recommend them.

They gave me an estimate which was in line with other companies. And they were professional. But I have not seen their actual work yet. Still waiting on Insurance filings.

Manny and his crews did great work. They were professional and kept the job clean and moving. There was always noticable progress every day. The craftsmanship was exceptional. We weren't hit by any unforseen extras and they were always very honest. The only issue I could say we had was a little miscommunication between the office and the installion crews. Any issue we had with the work was tended to immediatly and corrected to our approval. I would highly recommend Perfect Floors to anyone. It's nice to see such a good contractor out there when there seems to be so many bad ones.

Perfect floors did a good job. The job took a little longer than expected, but it wasn't a big deal. I'd have no problem using them in the future.

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I hired Perfect Floors to refinish my wood floors because the guy knew exactly what type of wood product was one my floor, what brand, what color, and was able to tell me that yes, it could be refinished. They started on time every day. They accommodated us, worked hard, kept us informed, and were nice and clean. The floors are so beautiful now. They did a great job.

Committed to Excellence and easy to work with....

Chad come out to measure and e-mailed me a comprehensive estimate the same day. The crew did an excellent job on installing the flooring. They were very polite, clean and accommodating. However they did get a little messy with the baseboard caulk in of one of the bedrooms. Other than that, I had no complaints, and the floors look great!

Great job done fast

Very happy with the floors. The schedule was respected and everybody was helpful. The only downside was when the crew used the outdoor faucet to rinse and fill their bucket, some chemicals spilled onto the house creating a light stain. I realized this afterward or else I would have mentioned it to the company. Otherwise, everything else was close to perfection.

They were unable to install the flooring due to the irregular manufacturing of the floor planks but they were courteous and returned my money in a timely manner. I wish I could rate them more accurately but they ended up not doing the work on the floor.

Excellent. Have called them back for additional service

Absolutely beautiful. The crew took the time to do it right and paid close attention to fine details. I couldn't be happier with the installation!

They were great and I love my new floors. Their price isn't the lowest. I was very pleased with the subcontractors they used for the tiles. However, the subcontractors used for the wood floors were not too friendly. Both teams did a great job though.

The crew was competent, hard-working (especially David) and efficient. They cleaned up the debris and trash well. Our new laminate and tile floors are great.

Good work ...but needed to negotiate unwanted charges like garbage removal charges per day. Contractor did work with me to come to a acceptable price. Very happy with the work done.