Perfect HDTV

3.95 | 60 Verified Ratings
Write a Review

Perfect HDTV

3.95 | 60 Verified Ratings
Write a Review

800-771-0775

6507 Pacific Avenue
Stockton, CA 95207
 
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Profile
Perfect HDTV


Perfect HDTV, has been in business since 1997. With over 20 years experience, we look forward to helping with all your audio/video needs. Please call us today for an estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Sacramento
  • San Jose
  • San Francisco
  • Oakland
  • Stockton
  • Modesto
  • Palo Alto
  • Santa Clara
  • Mountain View
  • Redwood City
  • San Mateo
  • San Rafael
  • Tracy
  • Novato
  • Sunnyvale
  • Daly City
  • Elk Grove
  • Menlo Park
  • Roseville
  • Rancho Cordova
  • Auburn
  • Campbell
  • Los Altos
  • Citrus Heights
  • San Anselmo
  • Turlock
  • Los Gatos
  • Folsom
  • Lodi
  • Milpitas
  • Corte Madera
  • Carmichael
  • San Quentin
  • Manteca
  • Saratoga
  • Morgan Hill
  • Greenbrae
  • South San Francisco
  • Mill Valley
  • Rocklin
  • Fairfax
  • Larkspur
  • Stanford
  • Sausalito
  • Cupertino
  • Burlingame
  • El Dorado Hills
  • Clements
  • Thornton
  • La Honda
  • Millbrae
  • Farmington
  • Marshall
  • Escalon
  • Antelope
  • Acampo
  • Mather
  • Riverbank
  • Atherton
  • Alviso
  • McClellan
  • Inverness
  • Ceres
  • Lincoln
  • Montara
  • French Camp
  • North Highlands
  • Placerville
  • Pollock Pines
  • Brisbane
  • Pescadero
  • Nicasio
  • Lathrop
  • San Carlos
  • Forest Knolls
  • Pacifica
  • Dillon Beach
  • Redwood Estates
  • Woodbridge
  • Portola Valley
  • Salida
  • Lagunitas
  • Empire
  • Patterson
  • Fair Oaks
  • El Granada
  • Westley
  • Shingle Springs
  • Galt
  • Denair
  • Stinson Beach
  • Bolinas
  • Moss Beach
  • Victor
  • Walnut Grove
  • Loma Mar
  • Crows Landing
  • Tomales
  • Woodacre
  • Waterford
  • See All >

Services Offered

Audio/Visual & Computers
  • Antenna Install
  • Satellite Dish Install
  • Satellite Dish Repair
  • TV Mount
  • Install Home Theater Surround Sound System
  • Install Home Theater Accessory
  • Universal Remote Control Programming

Areas of Expertise

  • Home Theatre
  • Audio and Visual Install
  • Satellite System Install
  • Antennae Install
  • Surround Sound Install

Product Brands Used

  • Samsung
  • Pioneer, Dennon, Onkyo

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1997
Memberships & Affiliations
  • Best Buy Certified A+ Tech, Dell certified Tech, Costco A+ rated tech, Sam's club A+ rated Tech
State Licensing
Trade: Electronic Service Dealer
License #: 86376
Expiration: 06-30-2018
Awards
  • B.B.B customer service A+ rating
  • B.B.B. Service rating A+ no complaints
  • D & B superior customer service overall 5 Star service rating
  • Dish Network & Directv Retailer of the year 2011, 2013 sacramento commercial and residential
  • Voted best interactive website 2010 www.perfecthdtv.com
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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Perfect HDTV


My Work
3 Projects
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Ratings & Reviews
Perfect HDTV

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 60
  Page 1 of 6
Sort by newest   Date ▼   Rating  
0.5   |  08-15-2017
They were supposed to relocate exposed cable, telephone and internet wiring from my home's exterior walls and relocate them into my home as not to be seen, in my home through the inside walls. Instead they ran all wires down my walls, all exposed, in my house, running loose on my walls and floors They drilled holes into permanent fixtures, cracked my ceiling, nails on ceiling coming undone, wires incorrectly fastened, a total subpar work. I asked why he didn't fish the wires through the walls, he stated, could not go through fire walls. I consulted with a building contractor and building inspector, they stated all was untrue. I called Perfect HDTV to repair and replace all work completed by them. They wanted to charge an additional 575.00$ for repairs only, and not to relocate wires. Next day after work was completed I called Lorenzo Beals re: internet not working he stated Phyllis Simpson would get in contact with me. I sent her all the pictures of the subpar work but was no help; she stated the work was perfect. I called Consumer affairs; they stated Perfect HDTV did not have the licenses to do this type of work. I also filed a complaint with BBB and as of yet no response from Perfect HDTV. For the next consumer looking to hire this company, please beware. I have pictures for all to see their Perfect HDTV work
Response by Perfect HDTV: This Customer Jose had his wife manage their project. They both had a major communication gap regarding their project. Since customers wife was first point of contact and was present through entire install she managed all questions and directed both techs on what her vision was. As promised when customer contacted Perfect HDTV over phone all wires from outside of home were relocated to attic of home and no visible cables and wires visible from outside of home. Techs made customers wife aware of walls with fireblock could not be wall fished and the alternate plan was to have cables come out of closet to desired location which they did. When finished and after 11 1/2 hours of work was completed customer Jose came home and inspected work. Techs noticed Jose and his wife not agreeing on outcome of work. That's when the communication gap was realized by techs that both customers had. Jose thought work would go one way and his wife directed work to go another way. The next day Phyllis contacted Jose and listened to his complaint and had a conference with both techs comparing pics that customer took and pics techs took. Customer stated one pic showed a hairline crack in ceiling. Phyllis questioned this one pic to customer Jose knowing it was from a spare bedroom ceiling. When Phyllis asked Jose what room this pic with hairline crack was in he replied with master bedroom. That was a red flag because it was a spare bedroom. When Phyllis brought this to customers attention Jose stopped responding to Phyllis. This was a clear case of Jose's dishonesty in trying to utilize pics to get free labor from techs that did a outstanding job but Jose downplayed it with pics that didn't pertain to install and cracks the techs didn't create. In all fairness avoid customers like this looking for a free hand out. Perfect HDTV is certified and licensed to conduct installs and relocations of this nature. The customer found Perfect HDTV on a here specializing in licensing, bonding, and certification and matches customers requests to companies that have the certification to conduct customers requested tasks. Customer is giving out bad misleading information.
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5.0   |  
Review by in El Dorado Hills, CA
The guy was very informative and helpful.
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5.0   |  
Review by in Saratoga, CA
great team
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3.0   |  
Review by in Mountain View, CA
NFTA
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1.0   |  
Review by in Mill Valley, CA
WAY over priced! I was charged almost $700 to mount 1 small tv. After the tech left, I noticed that the HDMI cable was bent entering the TV, therefore it broke off as soon as the mount was rotated a bit (it is a rotating mount and meant for that purpose.) Now I have to have a different tech come out to fix the original job that wasn't done in the first place and was a HUGE waste of money. He was supposed to mount a second TV in a stone wall above our fireplace. Our contractor have him specific info as to where he could drill, but in the end, he said he couldn't do it. Since then, Ive had it done by another professional who had no issue whatsoever.
Response by Perfect HDTV: Customer completely unreasonable. Nothing would make her happy. Hard to reach on phone. Excuses after excuses on why she missed appointments due to living in Irvine and unreachable many times before appointment and during appointment once she committed. While installing 1 tv in bedroom customer scheduled 3 other contractors to do work while our install was happening. Waited more than 30 mins at one point just for her to sign invoice and sign credit card auth. Avoid customer if possible.
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4.5   |  
Good job but a bit pricey in my pinion.
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4.0   |  
Review by in Tracy, CA
Good work quality and customer service but expensive.
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5.0   |  
Review by in San Jose, CA
Working with Lorenzo was great!!
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5.0   |  
Review by in Antelope, CA
Lorenzo did an outstanding job despite the complex project I gave him. I had to call him a couple times to get additional advice and he was a great source of info. I would definitely recommend PerfectHDTV.
Response by Perfect HDTV: Thank you Larry. You are an A++ customer, call us anytime.

1 of 1 users found this review helpful.

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4.33   |  
Review by in Sacramento, CA
Good job. Done fast. A little pricy.
Response by Perfect HDTV: Thank you. Glad your install quality was perfect.
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Showing 1-10 of 60
  Page 1 of 6

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