Perry Pools & Spas

3.74 |7 Verified Ratings
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Perry Pools & Spas

3.74 | 7 Verified Ratings
Write a Review
View Service Area

203-293-2497

72 Fort Point Street
Norwalk, CT 06855
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Profile
Perry Pools & Spas

Tasks big and small, give us a call we can do it all.

At Perry Pools and Spas, "Service is our business." That's why more and more people, including many whose pools we didn't build, depend on us for servicing their pools, year after year, and are quick to recommend us to others for new construction as well as service. Let us provide you with a free quote on your pool opening, closing, weekly maintenance, renovation or new construction project. We even build patios and decks.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Stamford
  • Norwalk
  • Westport
  • Greenwich
  • Georgetown
  • New Canaan
  • Ridgefield
  • Weston
  • Riverside
  • Greens Farms
  • Fairfield
  • Darien
  • Southport
  • Redding
  • Cos Cob
  • Old Greenwich
  • Wilton
  • See All >

Services Offered

Swimming Pools
  • Clean & Maintain Swimming Pool
  • Swimming Pool - Opening & Closing Service
Related Services Available from Other Pros >

Website

http://www.perrypoolsct.com

Areas of Expertise

  • Complete Pool Construction � From Concept to Completion
  • Openings and Closings
  • Weekly Maintenance
  • Heaters, Pumps and Filter Replacement
  • All Repairs

Product Brands Used

  • Hayward
  • Intermatic
  • Jandy
  • Pentair
  • Raypack
  • Sta-Rite
  • Platinum BioGuard Dealer

Quick Facts

Business Hours
Monday:
10:00 AM to 7:00 PM
Tuesday:
10:00 AM to 7:00 PM
Wednesday:
10:00 AM to 7:00 PM
Thursday:
10:00 AM to 7:00 PM
Friday:
10:00 AM to 7:00 PM
Saturday:
10:00 AM to 4:00 PM
Sunday:
10:00 AM to 4:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1969
Memberships & Affiliations
  • Association of Pool and Spa Professionals
  • National Spa and Pool Institute (NSPI)
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 
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Photos
Perry Pools & Spas

My Work
1 Projects
  • Refurbishment of a P...
    21 photos
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Ratings & Reviews
Perry Pools & Spas

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-7 of 7
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5.0   |  
Review by in Ridgefield, CT
Very thorough
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1.0   |  
Review by in Stamford, CT
I believe that Perry Pools & Spa substantially misrepresented their ability and demonstrated time and again a lack of professionalism. I signed a contract in February to have a granite pool deck installed as well as new pipes and pool filter. As part of the bidding process the owner told me that I needed 1000 Sq feet of granite. I asked the owner to reconfirm his estimate as 2 other contractors who had bid on the project said I needed more than the 1000 feet. He came out, re-measured and told me that his estimate was accurate. Half way thru the job I was told that the estimate was not correct and that I needed to order an additional 675 Sq feet - an additional cost of $4,478.58. I was not a happy guy and when talking to the owner he suggested that there would be additional costs for labor to install the additional granite. I asked him to pack up and leave my property. He backed down and I allowed him to continue the job. When a large rock was found and a jack hammer was needed to break it up I asked for an cost estimate. I received none. After the compressor and jack hammer were on site I was told that the cost would be an additional $1200 for 1 day. I did some homework, found out what the cost of a compressor and jack hammer rental for one day was and then factored in labor costs and informed PP&S that this was the amount I was willing to pay. If that was not acceptable please pack up and leave my property (they had been arrogant in several conversations and I was reaching my limit). They agreed. As they were completing the job they used a back hoe which completely trashed the grass in the back yard (19 feet by 12 feet). The owner said they were not responsible and informed me that his wife is an attorney and she would defend a suit if one was initiated (I hadn't planned on one). It cost me approx. $650.00 to bring in a landscaper to lay in sod. Finally, when we signed the contract we were told that the job would take 3 to 4 weeks to complete. It took 9 weeks. The lack of ability to estimate the sq footage correctly for the granite, lack of project management skills, a demonstrated lack of regard for the customer moves me to state that based on my experience I would not recommend this service to friends. Based on my experience with many other contractors in the course of owning our home I would say that the Perry Pools & Spa is an amateur organization that seeks to cover it's mistakes by being nasty and arrogant. The owner needs to learn some people skills.
Response by Perry Pools & Spas: Perry Pools did not sign a contract in February to do any work for a customer in Stamford. I have not worked with any granite stone thus far in 2015, and I certainly was not asked to leave any customers property in recent memory, not sure what ax to grind this person has, or if perhaps they have the wrong company, but I would ask you either produce a copy of the contract you allege in this review, or remove it from this website and face legal action.

0 of 1 users found this review helpful.

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0.5   |  12-27-2013
Review by Jeff G. in Wilton, CT
I was quoted $600 to test the integrity of an old pool and billed for over $2,000. They serviced this pool 2-3 times per week while the home was vacant. Maybe they had an internal miscommunication but when I saw the bill and called they became very aggressive and threatening. And I still don't know if the pool holds water! I advise you find someone else.

1 of 2 users found this review helpful.

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4.0   |  
Review by in Norwalk, CT
The technician called prior to coming and arrived within the agreed upon day/time window. Service was performed expertly and in good order. He also alerted me to an additional problem that I was able to correct myself.
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4.83   |  
Review by in Fairfield, CT
Very attentive and very happy with their service.
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5.0   |  
Review by in Weston, CT
They responded immediately to our email and were able to come by and close up our pool very soon thereafter. They were on time and courteous and did a great job.
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5.0   |  
Review by in Norwalk, CT
Very quick on the responses and requests. easy to get a hold of and gets job done quick with no fuss. Emails and calls returned immediately and providing excellent ,timely, efficient, proffesional service and and reasonably priced. Highly recommend!
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Perry Pools & Spas
3.74
7 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
0
1 Stars
2
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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