Petroglyph Plumbing & Heating, Inc.

The service of water leak was not resolved, nor was it even attempted to find and fix it. We paid a Master Plumber over $200 to come out and run a single test then no further attempt to find the issue. Needless to say will be finding another company that will actually come out find the issue and fix it

Buyer beware of Petroglyph Plumbing. They will quote you one price and then bill you for a much higher price once the job is completed. The companies billing practices are dishonest. The owner Curtis is nonresponsive to the issues raised with his dishonest billing practices. I was quoted $155 for a tankless water heater cleaning and they billed me $575 for the work when there was nothing major wrong with the unit. It appears that the company takes longer on jobs to bill for additional hours of labor.

I had Curtis come out and look at my boiler and they came out and restructured the cubing and valves and the pumps on the boilers and charged me a great deal of money ,$6,762, for the system and a year later it stops working. When I called the gentleman again he said nothing he did was under warranty and then sent me a bill for $380. He billed me for a restocking charge (except nothing was restocked) A piece of equipment for the back flow he said the company did not warrant it. I still have to have someone fix this problem. The system has been shut down for a few weeks.

Does really good work. Communicates well. Explains what he is going to do very well.

Curtis came over spent about 5 hours at the house said our radiant heating was fixed charged us $880.00 told us to call him if it didn't work. We called the next day it wasn't working he came back two days later charged us another $500.00 told us he was the best but he could not fix the problem with the boiler. He charge me close to $1400.00 I got the same problem with the boiler and heat into one out of 9 rooms only.

Curtis and a helper, worked ever so efficiently to correct a software issue; a chip ended up needing to be replaced that was interfering with proper function of our boiler. I have put in a referral for them, already, and happy to do so.