Phelps Water Co.

HONEST, TIMELY, EFFICIENT

I hired Phelps to install a UV light system for my well to remove bacteria, common to the well water in my area. Their customer service was courteous in booking my time-sensitive request, and quick to respond with the water test results. Ray, the Phelps technician, was on-time, professional, and excellent in his attention to detail and advice to me as a homeowner. I encourage all well owners to avoid the common short-cut "shock" bleach approach to their well, and instead go straight to Phelps for a quality, proven solution with their UV-light installation service.

I highly recommend Phelps Water Company! If you are looking for the BEST water company in the area, then you found it! Everyone we have dealt with at Phelps Water Company is professional, knowledgeable, and extremely responsive. This incredible company responds quickly when there is a water emergency, installs high quality equipment at a fair price, and stands behind their work. What more could anyone ask for? Within the last year, we have had Phelps Water Company perform work at our house three times, and two of those were due to a no-water situation. With a family of five, no water constitutes an emergency for sure, and Phelps responded by prioritizing our work; they had our water running again in no time! Most recently, I discovered we had no running water last week; I left a voice mail on their non-emergency phone number at about midnight explaining what was going on. At 6:15 am, they called me back to let me know that they had prioritized our job and a team would be at my house between 8:00 and 10:00 that morning. The technicians who showed up were personable, knowledgeable, and extremely professional. They were great guys! They had already looked up what equipment was installed in my house, realized that the well pump was 20 years old, and were completely prepared with to replace the pump when they arrived. Some quick troubleshooting led to the conclusion that the pump had finally quit, and they had a new, high quality pump installed in no time. Letâ s face it, customer service is a lost art in our digital age, and it is rare to find a company that is so focused on its customers while it provides high quality equipment, installed by remarkably talented technicians, all at a fair price. Phelps Water is one of those companies! It is good to know that they are only a phone call away, and I will only use Phelps Water Company for any future work that we need. Call Phelps Water Company, and I am fully confident that you will have a great experience!

Saved me close to 1,000 installing the same water tank as another company. The workers were courteous and professional. Things were slow to start when the first person showed up, took a look at my setup, and said he would need a second person to help. According to him, this happens a lot. He sat in his van while we waited 30-45 minutes for the other person to arrive. Once here, everything was finished in about 30 minutes. If they could figure out how many people were needed for a job and reduce the 4 hour window, this would be a 5/5 or 6/5 review. Despite these minor things, I would definitely hire them again.

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Got the job done very fast. Gave warranty. Great value. Will call them again and highly recommend.

Great Customer service. Don't sell you things you don't need. Tech very knowledgeable and on time. Would recommend to a friend.

GREAT AND PROMPT SERVICE. VERY GOOD AND PROFESSIONAL EMPLOYEES

The service people arrived at the quoted time and were very knowledgeable about our problem. I would recommend them to all my friends.

These are the people to call if you need help with your well and septic issues. I can t thank them enough for getting my water running and working with me the whole way, great people from the office to the technicians. I would recommend them to anyone

I have been a regular customer of Phelps Water Company for 13 years. They provide outstanding service to customers relying on private wells. Most recently, they responded within 24 hours to a no water situation by replacing a broken pressure tank switch. Work was performed professionally and at a reasonable cost.

Completed work the same day. Estimate for work was accurate.

Worst of its kind...will not warranty their work. Installation was incorrect and had to hire a different company to fix. Phelps water co reflects badly on Home Advisor ability to properly screen company. Don't waste you time and money...STAY AWAY.

Phelps provides exceptional service when we had a no water situation. They came out immediately, showed up on time, resolved the issue quickly and charged us a very fair price. I would highly recommend them.

The money would be well spent. The Tech/Field supervisor is very meticulous and knows his business. He is also very courteous. I will definite call Phelps Water first when I have a Plumbing issue, Ron Davis

I highly recommend Phelps. We had a huge water leak at our pressure tank and had to turn off our well to prevent flooding our home. Called Phelps and they responded quickly. They had the job done within 3 hours of my call.

Great Customer Service! On-time, straight to the job and completed accurately

Spectacular company! We called them in a panic because we suddenly had no running water in our house. They responded right away, and their technician, Mike, restored our well system in no time. We were so impressed with Phelps that we had them replace our old whole-house water conditioning system with a new one. Ray came out and did an amazing job with the installation, and took the time to explain how to use the new system. They install very high quality equipment, and our water quality is fantastic!! Bottom line: Phelps will be our go to water company from now on!!

This company is amazing!! They installed a UV light treatment for my well water. I was able to get an appointment within less than a week. The guy was on time and very friendly...( I have two large dogs and he was great with them.) I also had this company test my water for bacteria and I had my test results within 2 days! They are very affordable, well below quotes from other companies!! Very pleased with the work done and their customer service!!! I wish I could give them 100 stars because they deserve it!!!

Quick response and quick results.

Very knowledgeable and Professional! Took the time to explain how my system works as well as answered all my questions. Would definitely recommend them.

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