HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

85% Recommended

2 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 8:00 AM - 8:00 PM
  • Sun: 10:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Handyman
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.3
13 Verified Reviews
  • 5
    11
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

Showing 1-10 of 13 reviews Showing 0 reviews
0.50 Tracey D. Linden, NJ
4/6/2021

My elderly mother hired Shaun Roberts to replace wood on her deck, power wash, re-stain. He told her it would be a 3 day job and began the work in September, 2020. She paid him in 3 installments, a total of $6,600 to date. He has never worked a full day there, maybe 3 or 4 hours tops, then not shown up again for days or weeks. The job remains undone 7 months later. The debris from the removal and scrap wood was never picked up, so it has been there for 7 months. My mother has called him numerous times. We have notified Home Advisor about his inability to return calls, complete the job, and remove the debris from her yard. This has been an ordeal, and we will most likely pursue legal action now. To be fair, the work he did complete was well done, and we are not sure why he refuses to finish the job or communicate. My mother has been very patient with his excuses, as he has 4 small children and life is difficult during Covid times. I must also note that my dad passed away on Thanksgiving and Shaun Roberts was given some tools that belonged to my dad he asked my mother about. He wanted more, but my brother put a stop to that. We would NOT recommend Shaun Roberts to anyone based on our experience.

5.0 Justin S. Ashburn, VA
3/23/2021

Excellent job done, crew showed up on time and finoshed in time frame given. will definately use for othr projects

5.0 Sheila J. Basking Ridge, NJ
3/21/2021

Shaun from Phoenix Group came to do the project estimate. He was extremely knowledgeable of products and options available to me for my project with in my budget. Project finished on time and on budget. I Would recommend and definitely will use Phoenix Group again for the other projects at my home.

5.0 Robert G. Morris Plains, NJ
3/2/2021

Excellent communication, Job done on-time & on budget

5.0 Christian F. South Amboy, NJ
9/5/2020

Shaun was on time, polite and did great work!

0.50 Molly C. Maplewood, NJ
7/27/2020

We hired Shaun in early April to do minor repairs on our porch. We paid Shaun $1,500 for the initial deposit he required to start the work. The project was expected to take 5 days. Shaun completed 3 hours of work on the first day and never returned. Two months ago, Shaun agreed to return our deposit less an agreed-upon amount for the three hours of work completed. We are still owed more than $950 and have not heard from him in over a month.

Response from Company:

While understanding the customer's frustration over a project that unfortunately began the day before the governor of NJ ordered all nonessential businesses to close due to the Coronavirus. There is a considerable amount of detail left out of the review. Such as, how we have communicated with this customer on multiple occasions about the timelines and hardships that we have had and are still facing with the multiple different aspects of funding business operations during these trying times in order for her to receive her full refund as anticipated.

5.0 Tom E. Clark, NJ
7/13/2020

Had Shaun Roberts assemble a Proform treadmill he arrived on time completed task without delay. Nice man to work with would have him again for other projects

5.0 Emanuele V. South Plainfield, NJ
4/6/2020

Shaun was a very hard worker and took extreme pride in completing the deck to perfection.

5.0 Margot R. Morristown, NJ
4/1/2020

5.0 James A. Fanwood, NJ
3/31/2020

I needed a stove and over the range microwave installed and got in contact with Shaun. Excellent service and communication throughout the process. Highly recommended!

Showing 1-10 of 13 results Showing 0 of 0 results
Page 1 of 2

Photos

7
Rahway Sidewalk Repair
Westfield Patio
2
Chatham Custom Shleves
5
Madison Epoxy Flooring
11
Basking Ridge Steps
16
Front Step Rebuild
30
Renovation to a Home Gym

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.