Phoenix Rising Home Staging and Interior Design

Where do I begin. I went to this company to hire a designer as I just remodeled my condo. It was a simple black and white theme where I just needed a little color added with pictures and rugs - simple you would think for a designer and a little more challenging for a single guy like myself. I was given designer #1 at the beginning and she was very good at taking the deposit of $2800 and then proceeded on doing little to nothing in a months time to only find out she gave her 2 weeks notice a short time back. So onto designer #2 who was very aggressive and if you did not like her suggestions she kept pushing them on you until the point of irritation. She had zero concept of the Modern style I was looking for even after I showed her over 100 pictures of rugs, paintings, and designs that were exactly my type. On top of it, they then charged me an additional $2800 and did not think I would notice it (but I did). Owner *claimed* it was an error as we agreed upon only $2800 and not $5600. At this point I had a long call with Paul, the owner, who is a very nice guy. He wanted to make it right so he put his Director, Ashley, on my job as well as coming over himself to look at the condo. We seem to be going in the right direction as Ashley got back to me with some ideas (mostly suggestions I picked out and she confirmed which is fine) but then she fell off the face of the earth too. I kept emailing her and got nothing but excuses and apologies for the next couple of months with no work accomplished, no items ordered. I reached out once again to Paul to let him know my disappointment and then was assigned a brand new designer (once again) to where I had to start from scratch and go over all the ideas again. This new designer, Khalik, has yet to respond to any of my emails, nor has Ashley the Director. My suggestion is to one, never use this company, and two, if you do happen to use them, DO NOT PAY A DEPOSIT IN ADVANCE as you will never see your work completed, will never get a return call, and will be totally disappointed. If my work ever does get completed I will update my review but as of now it has been 7 months to complete a 2 week job - Very sad. Update 7-18 - Spoke with Ashley who now claims after 7 months that she has no recollection of agreeing to do the design work. Well, I guess I am confused as that is what she was hired for. She says that she was only paid to send *links* to me and not advise.....very weird company here. When the owner Paul was over at my condo he mentioned that he was losing millions with his business and I can see why when he has employees like he does. Update 8-2 - owner Paul says company is sold to an overseas company with designers in India. No wonder my work never got done or calls returned. Next step is the attorney to resolve as the owner says that he is now out of business and has offered a payment plan. Do NOT put a deposit down with this company EVER.

They are great at what they do. They are over the top with what they do.

He stages every one of the homes for me.