Pinnacle Lawn & Landscape

Buyer beware! Very very disappointed and astonished at the quality of work and the customer service of this company, or lack thereof. Quality of work is abysmal, but they sure do send invoices quickly. Paid to have all 4 sprinkler valves replaced but they didn't check for leaks as two different valves are still leaking... To make a long story short, I've paid nearly $1k and the job never did get completed and they will continue to try to charge even more if you have the audacity to expect them to finish the repair properly that was already paid for. Valves are leaking, and they didn't re-install the sprinkler box correctly so now we have a grading issue next to the house causing water to pool and drain into the sprinkler valve box and foundation of the house anytime it rains or snows, not to mention they also installed the sprinkler box crooked, very sloppy and unprofessional work. Essentially, I paid them to make things much worse than they were before they were hired. Throughout the whole process they were rude, took zero accountability, and made zero effort to provide any sort of customer service or quality work. Find a different landscaping company to work with if you want to conduct honest and professional business. Nightmare experience.

I am so impressed with their service, and I am that picky annoying customer who wants things done my way. Wow, just wow. First of all, the communication was easy and clear. No head games, showed up as scheduled, which was vital for us because we were on tight schedule to clean out the place before we had to leave the state in few hours. Second of all, Jonathan did an excellent job hauling large bulky items. Left my front yard in a spotless condition. Third of all, thank you so much for appreciation of military and first responders. I hope your business only prospers and remains a stellar example to other businesses in CS.

Pretty ok in my opinion.

I hired Pinnacle to do a complete sod installation. The entire crew was courteous, very accommodating, and did a superb, professional job, going above and beyond what I had expected.

Very accommodating

Service person was courteous and professional. We will call upon Pinnacle again when we have an issue with our sprinkler system.

We hope to use this company for ongoing sprinkler service.

They were very friendly and willing do whatever we requesting for them to do. They did a fine job and we are happy.

Had some trouble getting a bill from their company handling the pro's admin.

Highly recommend! They have been very helpful, friendly and professional. Johnathan walked me through the process, advised me on what supplies to purchase and checked in the day before installation to ensure we were set to go and if I had any questions. Arrived on time and completed the project in good time. So pleased with their service and my house looks great!