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Pioneer Basement Solutions

Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,

About us

Basement waterproofing and foundation repair / replacement contractor. Pioneer Basement Solutions has been serving Northeast Ohio homeowners for 40 years. We are locally owned and operated, fully insured, and bonded, with an industry leading reputation. We use employee labor fully covered under Ohio Worker’s Compensation for your protection. We supply every prospective customer with as many references as needed to ensure that the best possible decision is made about our company and workmanship. Pioneer has built an industry leading reputation by always treating customers the way we want to be treated. We never recommend more work than you need. No scripted sales pitches or "today only" sales pressure. We offer straight forward information about the cause of basement problems, how we fix them and give one fair price. Call us today! 1-888-420-9900

Business highlights

47 years of experience

Memberships & Affiliations

Better Business Bureau

Services we offer

Basement Waterproofing, Foundation Repair, Foundation Replacement

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 38 reviews
Sharon E.
Apr 2021
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Amazing! Great to work with. Good price. Cleaned up everything when they were done. Exceptional work! Honest!

Michael G.
Oct 2020
5.0
Concrete Foundation Repair
Yes, I recommend this pro
Very efficient, on time, very professional, and very honest

T M.
May 2020
4.5
Yes, I recommend this pro
They did a very nice job with waterproofing the basement!

Patrick G.
Apr 2020
5.0
Concrete Foundation Repair
Yes, I recommend this pro
$3,000
Worked with Kyle, Jason and their crew. They kept us informed on every step of the way and they were never too busy to answer our questions.

Vincent T.
Apr 2020
5.0
Foundation Drainage Installation and Replacement
Yes, I recommend this pro
$15,000
No one wants to have to do an expensive foundation project, including me. But if you have to, I highly recommend Pioneer. They are a family owned business and used all of their own equipment and employees. Therefore, we did not have any subs wandering in or out. Kyle did a great job with his quote and with explaining everything without pressure, and included a lifetime warranty. Ricky and his crew were terrific, They even ran into some unanticipated issues with our foundation wall requiring a good bit more work, and they took care of it without extra charge. We would not hesitate to use them again, but hope that we don't have to!

Linda C.
Feb 2020
5.0
Yes, I recommend this pro
$12,300
Everyone was great to work with...from my initial phone call, to the actual inspection and quote with Ron to the actual work with Kyle and his crews. Kyle did an outstanding job of keeping me informed and answering all my questions during the entire process which took a week. Kyle and his crew worked like a well-oiled machine. All of them were very kind and respectful to me and my home. I'm a very happy customer and highly recommend Pioneer. Great job everyone!

Russell G.
Feb 2020
5.0
Yes, I recommend this pro
$4,700
Gami and the whole crew were wonderful they made sure I was satisfied with every thing they did. They ask if it was ok to do all the specifics of every thing they did.

IAN R.
Dec 2019
5.0
Yes, I recommend this pro
A 5 star experience from the start. From the day Kyle came over to go over the services provided and addressed what we needed to have done it was a great experience. The crew showed up prompt and ready to work on the scheduled day. They were polite and extremely profesional and even went out of there way to fix other underlying issues I had at no charge. All in all a 5 star experience and I would highly reccomend this company to anyone.

Scott D.
Dec 2019
5.0
Yes, I recommend this pro
Highly recommend this company. Great customer service. Jason did the review of what needed done to the basement. And review of what needs done outside around our house. He explained everything in detail and very nice. Just had stage 1 the basement completed. The project Foreman Gamaliel and his work crew were very friendly, made sure everything was cleaned up in detail after each day. Very professional. Did a fantastic job on the basement. We had a lot of work done here. They installed interior basement waterproofing system, sump pump with sealed lid and discharge line. Electrical outlet for sump pump system. Also fortress stabilization system straps with top and bottom anchors for bowing walls and I beams for the wall that was in very bad shape. Great job to everyone involved. Very impressed.

Jeff M.
Dec 2019
4.5
Yes, I recommend this pro
$8,000
Kyle Bunner and his crew were great. Kyle explained every step of the process and took pictures to show during the explanation. It was a pleasure to have Kyle and crew here for two days.

Randy V.
Dec 2019
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$3,000
One stop shop, Ron diagnosed and explained our needs very clearly. Price was great, and no haggling. Straight price per foot dependent upon my desires of what to have done. The crew that came to perform the work were efficient, responsive to my questions and expectation, did excellent work, and cleaned up too! Kyle led the project and was super detailed, informative, and even ended up saving us a bit of money based on the way it was done. His team, Tom, John, Greg, and Josh were awesome. They did all the work with as little impact to my basement as possible. I couldn't believe how quickly and professionally they all worked. AND the Lifetime Warranty that stays with the house removes any anxiety of having to waterproof ever again. Thanks Pioneer!

Ned P.
Nov 2019
4.5
Yes, I recommend this pro

Tim K.
Nov 2019
5.0
Foundation Drainage Installation and Replacement
Yes, I recommend this pro
The crew, led by Kyle Bonner, was friendly and neglectful.

Karen S.
Nov 2019
5.0
Yes, I recommend this pro
They were very polite. They did a great job in cleaning up. I had to do very little after they left. It all looked very neat & clean. Everything was explained nicely.

Margaret B.
Nov 2019
5.0
Basement Drainage Channels Installation
Yes, I recommend this pro
Very professional team. Work done in a very timely and expertly manner. Took care of keeping entry very clean. Would recommend this company very highly.

Michael D.
Nov 2019
5.0
Yes, I recommend this pro
They were fast, professional, and very cost effective.

Nicole S.
Nov 2019
5.0
Yes, I recommend this pro
Ethan and his crew were great! They go above and beyond to make sure you are satsified and happy with the job. They take their time to make sure it's done right and are very informative!

Tracy R.
Nov 2019
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$7,000
We had an entire garage wall replaced and waterproofed and another separate basement wall waterproofed. This company from the sales rep to the office staff to the work crews were exceptional, knowledgeable. They answered any and all questions or concerns throughout the process. We would highly recommend.

Ben B.
Oct 2019
5.0
Yes, I recommend this pro
Pioneer did a fantastic job! Project manager, Gammy Sprull was extremely professional and did great work! Extremely pleased with the project and the crew!

Steve M.
Oct 2019
5.0
Yes, I recommend this pro

Kathy J.
Oct 2019
5.0
Yes, I recommend this pro
Work crew was very professional and courteous

Ruth C.
Oct 2019
4.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$12,000
From the first contact to the end of the project, they were professional. They answered all questions I asked and explained what and why about the process. They kept things cleaned up at the end of each day and finished the project in the time they estimated. I had talked with several other companies, but felt Pioneer was the best fit for my project with the solution and product they offer. I would highly recommend them. Kyle, the project foreman (Gami) and his crew were great to work with.

Chris V.
Oct 2019
5.0
Yes, I recommend this pro
$10,200
The work crew were very easy to work with. They answered any questions I had during the process. They were able to move things out of their way before they started their work since I couldnâ t do it.

Roger V.
Oct 2019
5.0
Yes, I recommend this pro
Did a great job. Friendly. Left it clean.

Mike C.
Oct 2019
5.0
Basement Drainage Channels Installation
Yes, I recommend this pro
$2,700
These folks did a great job from start to finish and exceeded my expectations. I asked for quotes from three companies that had A+ ratings on BBB. Pioneer was the only one who discussed the local code requirements and how they worked with new personnel in the city offices to help make the process as easy as possible. They called to remind me of their pending visit ahead of time and again when they were 30 minutes away. The crew protected my finished basement (away from the leak) with heavy mats, heavy plastic curtains, and adhesive floor covering to avoid tracking dirt from the work area. They controlled dust from the saws, drills, & jackhammer with a sophisticated vacuum system. Bottom line: this crew was much cleaner than I expected based on experience from friends with a national competitor. The whole group was very courteous to me and to each other during the job as they explained what they were doing and answered all my questions. I would gladly recommend them to anyone.
Showing 1-25 of 38

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Pioneer Basement Solutions is currently rated 4.9 overall out of 5.

Pioneer Basement Solutions accepts the following forms of payment: CreditCard

Yes, Pioneer Basement Solutions offers free project estimates.

No, Pioneer Basement Solutions does not offer eco-friendly accreditations.

No, Pioneer Basement Solutions does not offer emergency services.

No, Pioneer Basement Solutions does not offer warranties.