Platinum Home, LLC

4.75 |27 Verified Ratings
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Platinum Home, LLC

4.75 | 27 Verified Ratings
Write a Review

206-487-3333

11921 Southeast 212th Place
Kent, WA 98031
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Profile
Platinum Home, LLC


Platinum Home is an established leader in cedar shake and composition roofing in the Puget Sound region. We have twice been awarded by CertainTeed for outstanding customer service. Platinum Home is a different kind of roofing and siding company. We truly have a passion for providing exceptional customer service and excellent craftsmanship. You can feel the difference when youÂ’re working with us and you can proudly see the difference in the way your new roof improves both the look and value of your home. Platinum Home is a family-owned business based in Kent, Washington. We serve customers in the Puget Sound region from Olympia to Everett, Snoqualmie to Port Orchard and everywhere in between. We pride ourselves on our high quality standards, strong dedication to preserving the environment, safety, and customer service. Call us today! We look forward to earning your business for years to come.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Bellevue
  • Everett
  • Auburn
  • Renton
  • Redmond
  • Kent
  • Federal Way
  • Issaquah
  • Kirkland
  • Sammamish
  • Marysville
  • Maple Valley
  • See All >

Services Offered

Roofing
  • Asphalt Shingle Roof Install
  • Wood Shake Roofing Install
Siding
  • Wood / Fiber-Cement Siding Install
  • Wood / Fiber-Cement Siding Repair

Areas of Expertise

  • Asphalt Shingle Roof Replacements and Repairs
  • Siding Replacement
  • Window Replacement

Product Brands Used

  • Allied Construction Industries
  • CertainTeed (Bufftech)
  • James Hardie
  • Allside

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2018
State Licensing
Trade: General Contractor
License #: PLATIHL825CH
Expiration: 02-08-2020
Awards
  • CertainTeed Select ShingleMaster Company
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Platinum Home, LLC


My Work
7 Projects
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Ratings & Reviews
Platinum Home, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 27
  Page 1 of 3
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5.0   |  
Review by in Renton, WA
Great customer service! Mark understood our needs to fix an old problem from the original owners. Carlos and crew arrived and did a great job! When we noticed a small problem, Carlos did not hesitate to come back and fix the tricky thing.
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4.5   |  
Review by in Redmond, WA
I would use them again
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5.0   |  
Review by in Kent, WA
Carlos and crew started and finished the new roof in one day and took only one break! Beautiful and excellent job. Left the house and yard in immaculate condition. Would highly recommend this company.

1 of 1 users found this review helpful.

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5.0   |  
I got 5 bids from different companies and found Mark and Eric's offer from Platinum Homes quite competitive. They were very professional and knowledgeable. It was a pleasure to work with them from start to finish. I replaced my cedar shake shingles with CertainTeed TL (asphalt-based) shingles. I am very happy with the outcome. The roof looks great. I am happy to forward pics and even talk in more detail about this project to anyone interested. Replacing a roof is a major project, not to be underestimated. There is a lot of noise. A large refuse container is needed to dispose of the old shingles and the new shingles get delivered with a heavy duty truck. Yet, it all got done in about 3 days. The work-crew earned my respect; they worked indeed very hard all day. Cleanup around the house was done as well. Even the patio furniture was moved back in place.

1 of 1 users found this review helpful.

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4.0   |  
The gist: we'll call them again when we can afford more work on our 1968 split level. The only reason the rating isn't 5/5 is cost and some communication issues (the communication issues might be on us because we're first time home owners). We are first time home buyers. After some advice from professional inspectors and handymen we agreed that our house needed a new roof down to the plywood. Several companies provided quotes (at least 6). We did a lot of research because quotes came in at $8K to $20K! Platinum Home delivered a pricey but quality roof over several weeks due to rain delays and holiday weekends. They never hounding us to pay. They were always there to answer questions. The roof itself is warranted for decades and can be transferred to another owner should be chose to move. The materials are venting our attic very well. Pro: Quality work. Fast crew that does its best to stay out of your way (they even brought their own microwave and were always honest about the flow of work). Held our hand through the process from the sales team to the accounting team to the INCREDIBLE work crew. For starters, the work crew chief Carlos came back twice to follow up on items we thought were not completed (only one item was actually not finished and it was minor caulking - the other two were just miscommunication issues on our side). Leveled with us from the beginning about our options, continued to adjust to our needs / requests on materials, cost, additional work, etc. Willing to adjust the payment schedule and approximate down payment before work began. Cons: High cost - we had to replace the whole roof and we opted to blow in new insulation. This might not be an option for everyone. Took a few extra days to complete the job due to rain and some random issues with solar tubes/central support caulking (and miscommunication on our end about what was left unfinished). Also, the payment process wasn't clear - but in our favor. We ended up eventually paying the full amount but at no point did we feel hounded...just the opposite, we proactively tried to get the payment settled and it seemed like a lower priority.

0 of 1 users found this review helpful.

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4.5   |  
Fast,, efficient, and clean. Entire roof was stripped, re-roofed and complete in two days. Remarkable.
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5.0   |  
Review by in Bellevue, WA
Project: Clean a Roof
!

1 of 1 users found this review helpful.

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5.0   |  

1 of 1 users found this review helpful.

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5.0   |  
Review by in Lake Stevens, WA
Quick, knowledgeable, respectful, friendly, professional and accommodating.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Maple Valley, WA
fast, knowledgeable and friendly.

1 of 1 users found this review helpful.

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Showing 1-10 of 27
  Page 1 of 3

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