Platinum Service Pros

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

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100% Recommended

18 Years In Business

Company Details

Verified Licenses

Contact

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1584 Burns Rd
Radcliff, KY 40160

http://www.platinumservicepros.com

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Hours

Mon: 5:00 AM - 11:00 PM
Tue: 5:00 AM - 11:00 PM
Wed: 5:00 AM - 11:00 PM
Thu: 5:00 AM - 11:00 PM
Fri: 5:00 AM - 11:00 PM

Sat: 5:00 AM - 11:00 PM
Sun: 11:00 AM - 5:00 PM

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Achievements

Service Details

Areas of Expertise

HVAC

Cities Served

Louisville
Fort Knox
Elizabethtown
Radcliff
Shepherdsville
Upton
Brandenburg
Hodgenville
White Mills
Glendale
Rhodelia
Big Clifty
Battletown
Brooks
Custer
West Point
Laconia
Irvington
Lebanon Junction
Nazareth
Harned
Eastview
Clermont
Coxs Creek
New Haven
Payneville
Fairdale
Boston
Clarkson
Bardstown
Ekron
Hillview
Muldraugh
Rineyville
Cecilia
Webster
Hardinsburg
Westview
Sonora
Mount Washington
Hudson
New Hope
Guston

Product Brands Used

All Services Offered

Mold & Asbestos Services

Radon Gas Testing
Radon Gas Mitigation
Indoor Air Quality Testing Companies

Plumbing

Faucets, Fixtures and Pipe Repair
Water Heater Install
Clear Drain Clog or Blockage
Sump Pump Repair
Tankless Water Heater Install
Tankless Water Heater Repair
Water Main Install or Repair
Sewer Main Install or Replace

Water Treatment System

Water Treatment & Purification Install

View All Offerings and Cities Served

Cost Information

Credit Cards Accepted

Ratings

4.9

6 Verified Reviews

5

6
4

0
3

0
2

0
1

0

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-6 of 6 results

5.0 Tara L. Louisville, KY

5/9/2023

Install, Repair or Replace Plumbing or Fixtures - For Business

They responded quickly and got our toilets replaced the same day. Great service!

4.5 Kendall P. Radcliff, KY

5/1/2023

Install, Repair or Replace Plumbing or Fixtures

The plummer was very knowledgeable and did the work in a timely manner with little mess to clean up behind him.

5.0 Camille C. Charlestown, IN

4/28/2023

Install or Replace Ductwork

These guys were great to work with. They evaluated the problems I was having with my humidity & explained everything to my understanding. Very professional. I would highly recommend.

5.0 Clint H. Memphis, IN

4/26/2023

Repair or Service Furnace or Forced Air Heating System

Extremely knowledgeable and professional. Pricing is very reasonable and work completed quickly. I would definitely use them again and recommend them to anyone needing heating and air services.

5.0 Brandi D. Radcliff, KY

4/25/2023

Install, Replace or Repair a Main Sewer Pipe

Platinum Service Pro are a respectable company. Great service and accommodating. Iâ ve personally had Ray out many times over the years. I wouldnâ t trust anyone else for any service I need. Thanks so much Ray for always coming through day or night! Very much appreciated.

5.0 Ryan S. Louisville, KY

4/25/2023

Install, Replace or Repair a Main Sewer Pipe

Ray with Platinum Service Pros came out to my house and repaired my broken sewer line. It was quite a task considering it was nearly 11â deep. He also had their HVAC division come out and check my A/C to ensure weâ d be ready for the warm weather. He and his guys did a great job and put safety and my property at their highest priority. The whole crew was very friendly, knowledgeable, and professional. I look forward to working with them on everything I need for both my plumbing and HVAC in the future!

Showing 1-6 of 6 results Showing 0 of 0 results

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HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

Criminal Background Check

Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*:

Arson

Assault/domestic violence/battery

Child abuse

Intimidation/terrorist threats

Kidnapping/abduction

Lewd and lascivious behavior

Manslaughter/murder/homicide/vehicular homicide

Rape/incest

Robbery/carjacking

Sex offenses

Other felonies not listed above that occurred in the past seven years

Contracting without a license in the past seven years

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened biennially.

How is COVID-19 impacting the HomeAdvisor background check program?

Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Please be advised that, during this period, if we could not perform a background check, HomeAdvisor will allow the business into the network and match the business to consumers. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business.

Licensing

We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. Please note that HomeAdvisor does not confirm local licensing. Do your own research using online ratings, reviews and through phone interviews before hiring a company.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals
**Only for U.S. service professionals

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HomeAdvisor Screened & Approved

Achievements

Company Details

Contact

Hours

Details

In Business Since 2005

Credentials

State Licenses

Achievements

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Mold & Asbestos Services

Plumbing

Water Treatment System

Related Services Available from Other Pros

Cost Information

Achievements

Ratings

Highly rated for

Reviews

Photos

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

State Business Filings

Ratings

Corporate Accounts

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