Platinum Vault, Inc.

personable, dependable, very helpful as to the specific situation

Professional team and like that they gave me what I wanted. Now I just have to learn a new system, LOL!

Professional & quick.

System needed trouble shooting and technician was able to correct.

The ease of having security cameras professionally installed is amazing. Knowing that the work and equipment is garuanteed is knowing that what we paid was worth it. Cant beat the feeling that if one camera breaks, they are just a call away. Or if i forget how to rewind and review or take a picture or anything, they are a phone call away 24/7. Have already recommended their company twice! Did I mention the AMAZING picture quality?! My galaxyS5, yes i have a 5, and the images are A.MA.ZIING!! THANKS PLATINUM VAULT FOR ALL YOUR HELP AND PATIENCE

Very nice gentleman. very polite and knowledgeable.

Project Manager was knowledgeable and helpful. Project recommendation and pricing was good. They did a good job on the install, but technicians could have communicated better with project manager and one another. Some confusion during install, but all turned out OK. I have had a couple of minor problems since install. One has been resolved the other hasn't been solved yet, but I hope to have it installed soon.

Low cost,Professional job

I was very satisfied. Excellent job...

Excellent. Other contractor hardly had a clue, said basically " could not be done". Platinum knowledgable, did what they said they would, worked hard and performed above expectations. Only problem, Verizon wifi IP address not identifiable (Verizon issue) but Platinum tech guy did come up with a work-around. Very satisfied.

The service was good, the install was fast & complete. I would recommend them to a friend.

Unfortunately, the SERVICE has become unreliable for this company. Had a problem with two cameras and can't get anyone from Platinum Vault to even call me back.

I had four eyeball cameras installed around the outside of my house. The workers that came worked hard and were curtious. I did not however not like the fact that they didn't teach me how to work the system and were not knowledgable on how to hook up the wireless part of the system. I wrote an email regarding needing help with no response back from the company. Then I called and was told someone would call me back by 2:00 the same day to try and resolve these issues. Never heard back. Not only do I not have any wireless capabilities for cameras, but now all the cameras are blurry and out of focus. Would not recommend them.

They were fast and efficient. Service tech and programmer were excellent. Thank you.

Great service. Speedy estimates great communication and the best price I found. One of the cameras is fuzzy thogh .quality of picture on cameras are nnot very good.

Workers were great-tried hard. Not totally satisfied with intercom system -rest is great.

0.5 deduction for conducting the job so fast the I haven't had the chance to help guiding each camera been installed in the optimum spot that I had wished for.

The salesman, Tracey, was very punctual and very persuasive. In one word- great. The product we bought is of top quality and the prices were very competitive. It was a pleasure dealing with them. They gave us a great warranty and are always there to walk us through the system. A+++

Good value. System works great. On time, very professional installation.

Tracy was great - extremely fast and a great value. The system is easy and works perfectly.

Platinum Vault (Stacey) did a great job installing a 6 camera survelience system at my residence. The price was also very competitive as i checked several competitors. Overall a great experience and very professional company.

I was very happy with the company. They were on time & did a nice job of installing the equipment.