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23 Years In Business

Company Details

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83 Hankes Avenue
Naperville, IL 60563


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Service Details

    Areas of Expertise

    • Residential Service and Repair
    • Water Heater Replacement
    View All Offerings and Cities Served

    Cost Information

    • Credit Cards Accepted


    87 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 87 results
    5.0 Paul A. Plainfield, IL

    Scott responded quickly to the initial service call and his crew showed up on time once we agreed on the deal and schedule the appointment. I was out of town so he worked well through phone calls, texts, and photos and then with my family who was home to provide access to the house. He quoted a competitive price to replace our gas water heater and rearrange the gas line to solve a leak and to fit the new water heater better into the available space. He was straight about what was included and what would be extra in his quote. After his crew left we had some concerns that did not meet our expectations. Scott got immediately personally involved; he scheduled a crew to return a few days later (our concerns were for nothing urgent) and put everything right. We ended up with a small extra charge, which we had expected and was fair and reasonable, to get the gas line configured to our satisfaction. My experience after many years of working with others on projects like this: Scott is a stand up guy with a solid customer service philosophy, a commitment to quality product and craftmanship; he provides fair and honest quotes for only what is needed - no upselling. I will use Plumb-IT again, if needed,

    5.0 David R. Naperville, IL

    Scott was honest about what you need and don't need when quoting the project. Work was done well, and despite the fact there were a few issues with the initial unit, they were able to resolve them on a timely basis. I highly recommend Plumb-It for any plumbing job.

    5.0 Ryan L. Oswego, IL

    Knowledgeable and courteous. You don't have to look anywhere else. You found your guy in Scott. A+ job. Great work.

    5.0 Ron V. Sugar Grove, IL

    They were prompt and very professional. Completed the job in a timely manner.

    5.0 Lance B. Aurora, IL

    Did a great job! Quick and professional!!!

    5.0 Michael P. Batavia, IL

    They were very professional and good.

    5.0 Robert R. Sugar Grove, IL

    Communicated well. Made us feel comfortable with them in our home. Price was even better than expected.

    5.0 Mike M. Bolingbrook, IL

    great service

    5.0 Kristen B. Naperville, IL

    5.0 Julie P. Aurora, IL

    Professional, responsive, efficient. Scott, James and Gabriel took care of us immediately despite it being the coldest day of the year. Thanks you very much!

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