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Plumb-R-Us, LLC

Water Heater Installation and Replacement, Tankless Water Heater Installation,

About us

Plumb-R-Us, LLC offers fast, friendly and courteous service. We use only the best products and are always eager to answer your questions and concerns. We have built our reputation on our commitment to providing quality service, which has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality, dependable work with excellent price and reliable, honest service. Our goal is to be known in the market as leaders in the plumbing industry and to be recognized for our commitment to excellent service and innovation throughout the plumbing industry. We are excited to offer our expertise of over 30 years of experience and hundreds of satisfied customers to the Asheville area and surrounding cities in North Carolina. We look forward to providing you with our guaranteed quality and customer service for all of your plumbing needs. Plumb-R-Us, we are here when you need us! Call directly for fastest response 828-675-8622!

Business highlights

18 years of experience

Services we offer

Drain Cleaning, Plumbing Services, Shower Door Installation

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.734 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
3%
2
0%
1
6%

Filter reviews by service

Showing 1-25 of 34 reviews
Darcy W.
Nov 2019
0.5
Water Heater Installation and Replacement
Hired Tom to replace an existing water heater. Date was set for install but almost a month passed beyond the original date to get it installed and over 2 more months to get old one removed. Installed a circulating pump incorrectly and it leaked. Used steel pipe fittings instead of brass on the water lines at the heater. The biggest and most dangerous problem is that he installed the incorrect water heater for our direct vent exhaust resulting in combustion fumes in the house. Also, he said he was a licensed plumber; I have checked with the NC State Board of Examiners and they show no licenses for either Tom or his company. While Tom talks about his 100% guarantee, he refuses to accept any responsibility nor reimburse us for over $3000 we had to spend to correct all the issues and meet code. The exhaust fumes stopped as soon as the correct heater was installed. His lack of knowledge on what is needed and applicable code requirements is scary. I do have supporting email documentation on all of this, which will be used as we investigate recouping our additional expenses along with any other actions.

Janice I.
Aug 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$1,100
Arrived on time, completed the work in a timely manner.

Kitty B.
Jun 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Excellent service. Prompt response to inquiry. Reasonable rate. Highly recommend.

Gary S.
May 2019
5.0
Yes, I recommend this pro
$150
Tom did an excellent job installing our gas cook top. I would recommend him to anyone needing work done properly at a reasonable price.

Melanie B.
May 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Tom was just great! Prompt, professional, easy to talk to. He installed the new water heater and also found a related but separate problem that had been causing mystery issues for years, and took care of it quickly, explaining the whole thing very well. Reasonable price for the severity of the issues going on.

Jeffrey G.
May 2019
5.0
Yes, I recommend this pro
Awesome job. Prompt, friendly, knowledgeable, and willing to go the extra. Very satisfied.

Hector L.
May 2019
5.0
Tankless Water Heater Installation
Yes, I recommend this pro
Very professional, on time arrival and on time completion at a reasonable price. I highly recommend plumb-R-Us and will definitely hire for next job

Al E.
May 2019
1.0
Yes, I recommend this pro
$190
Good service at a reasonable price. Came on time and was able to bring the unit in through the back door and install. Also, fix the wall behind the unit. NOTE: I do need a receipt for the payment for the work and something in writing re warranty for service. Thanks, Maureen Edick

Karen V.
Apr 2019
5.0
Yes, I recommend this pro
Tom was very professional and gave excellent service from initial call to completion of my shower door installation. I will use him for future projects and recommend him to anyone needing quality work. Thanks Tom.

Allison B.
Mar 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Wonderful experience! Kind , talented and honest. Thumbs way up!

Jan H.
Mar 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Tom is the man

Wayne W.
Mar 2019
5.0
Yes, I recommend this pro
$385
Tom was very professional. He arrived on time and did a wonderful job. He guarantees his work is something goes wrong. Would use again as needed.

Gil J.
Mar 2019
5.0
Yes, I recommend this pro
$735
We found Tom to be professional, punctual, an expert in his field and a very nice man. Tom and his assistant Austin were tenacious in their approach to my project, as they were focused on completing the project and did not let the difficulties of the retrofit stand in the way of installing my new range. Very satisfied!

BRUCE G.
Mar 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$225
Tom was very professional. He knew what he was doing. He knew what the problem was when we discussed the job on the phone. He's definitely my go to guy for just about anything. His prices were more than fair.

Barry A.
Feb 2019
5.0
Yes, I recommend this pro
Professional, courteous, knowledgeable in many areas, comes prepared, punctual

Jenna M.
Feb 2019
5.0
Yes, I recommend this pro
Tom was awesome from beginning to end. He got back to me right away, showed up on time, and did a great job, with attention to detail. My bathroom is finally up to date and looks awesome! Tom cleaned up after himself and went the extra mile to even help load extra supplies into his truck so that I could return them! Will be using his services again in the future.

Darryl P.
Feb 2019
5.0
Yes, I recommend this pro
The installer was very professional new what he was doing and had great conversation really a nice guy

Derek M.
Jan 2019
5.0
Yes, I recommend this pro
Fast, affordable and did an awesome pro job. Highly reccomend!

Karen H.
Jan 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro

William T.
Jan 2019
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Friendly service and support. Great prices!

Paul K.
Jan 2019
5.0
Yes, I recommend this pro
Excellent work. Very professional and courteous.

Juanita D.
Jan 2019
5.0
Yes, I recommend this pro
$300
Tom is the perfect example of a service professional in every way!

Lorraine K.
Jan 2019
5.0
Yes, I recommend this pro
$200
Tom was amazing. Prompt response to inquiry, competent service, professional, knowledgeable. He was able to repair things at nominal cost. Plumb-R-Us will be on my most reliable list for any future repairs. Excellent job, well done!

Donna W.
Jan 2019
5.0
Yes, I recommend this pro
$920
Tom came the same day the request for service was made and was able to complete a complex job the next day. We have asked him to help us with another small project and he has already ordered the needed part. He was polite, helpful, and cleaned up behind himself both days. Very pleased and will refer to others in our neighborhood and among our friends.

Gerald S.
Dec 2018
5.0
Yes, I recommend this pro
Professional and fair
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Plumb-R-Us, LLC is currently rated 4.7 overall out of 5.

Plumb-R-Us, LLC accepts the following forms of payment: CreditCard

Yes, Plumb-R-Us, LLC offers free project estimates.

No, Plumb-R-Us, LLC does not offer eco-friendly accreditations.

No, Plumb-R-Us, LLC does not offer emergency services.

No, Plumb-R-Us, LLC does not offer warranties.