Frank's Mr. Plumber

$4,700 TERRIBLE. Work not complete. LEFT US NO WATER NO TOILET!! I don't even think there was a problem with what they said they "fixed"!!!!!!

When your basement utility backs up its a scarry and stressful thing for sure! Mine did and Joel came out to snake my line. He was professional, polite and cleared my main sewer. Ed came out and used a camera in my line the same day to show me the problems. He was sincere, genuine, honest and worked with me to solve the problem. Tom, Tyler, and Aleksei replaced my sewer line outside. They were also professional, considerate of my property, and did a fantastic job using care and experience to get my line in quickly and correctly. I cant even tell you how thankful and grateful I am to Frank's. If you are looking for a plumming company, want the job done right, timely, profesionally, and within budget, I would HIGHLY reccomend giving them a call to do the job.

Terrible experience with this company. They came to replace the sewer line nearly two months ago, and they have yet to finish the job (even though we paid in full). The clean-outs are not capped and they haven't fixed the elevation. They also did not cover the new brick driveway (as the contract specified and we reminded them on site), so the bricks in more than half the driveway are damaged. We have tried contacting them repeatedly and are getting the run-around. Would NOT recommend.

Joe N. was very professional and courteous. He cleaned lines out and tightened a water meter joint. He explained everything to us, asked if we had any further questions. Never made us feel like idiots. We're both over 70 and he was very respectful without trying. I called in the morning and in an hour he was here. Couldn't find that kind of service without paying Extra for it.

I contacted Frankâ s Mr. Plumber after calling a few other services and not getting call backs. My call was returned that afternoon. He agreed to the job, and we set an appointment for a few days later. A young man named Anthony arrived promptly and wasnâ t daunted in the least by the project, which involved replacing several pipes, valves, and faucets. He completed the repairs in an afternoon, doing an exceptional job and cleaning up all debris. Anthony was friendly, informative, and reassuring. I plan on calling Frankâ s Mr. Plumber for future projects. Cathy 7/2021

good

job was don well and professional

Our man knew what he was doing and did a great job on an dirty task. Well worth every penny. Clean up was great too.

Our Mike was very professional and polite, and handsome!👏🏻Thank You! You are on my list!👍

Very professional right from the start. Explained everything thoroughly and did exactly what they said they were going to.

Franks is very good with work and price is cheaper then others. This is my 3rd project with franks and is satisfied.

Be sure to shop around and get everything in writing.

I have not had the repair work done yet. I have been happy with the explanation of how the job will be done and with the speed of starting the process.

Salesperson did a complete walk-around of the outside of the house and perimeter of the basement. He identified that the majority of my water problems were from my gutters. He then explained the process they would use to repair the wall leak and another wall crack in the basement wall. I did get my gutters repaired and have not had water problems since. The basement wall repair was completed in one day adn I am very happy with the results.

I am still getting water in my basement and now they are telling me I have to have to sidewalk repaired at my expense. You must read the contract very carefullly. They do not guarantee their work and your basement will not look anything like their brochure. You have to pay for each panel in your basement, if there is a crack that you may not have seen when removing your shelves. You are out of luck. They also told me I had to replace my sinks; then decided that was not necessary. Please make sure you cover everything as the drilling is going to cause dust on everything in basement. READ THE FINE PRINT!

no comment

Fixed a leaking crack in my basement wall. Did a fine job. I also had them replace an aging sump pump with a double enclosed sump pump system. They replaced all the old copper pipes with new PCV and plex type piping. They even cut up the old copper piping and left it for us so we could get some bucks back when we take in for recycling. Couldn't be happier!

THIS is the company to hire for basement waterproofing! The salesperson came out and surveyed my basement. He identified two cracks in the wall, explained the way they would be fixed, and suggested I purchase a dehumidifier to eliminate any other dampness issues. After having another company out recommended by Home Advisor (Everdry), who wanted $16,000 to fix the HUGE issues I had with cracks everywhere on every wall, as well as DANGEROUS mold issues, Frank's salesman said the two cracks didn't even need to be fixed right now because they weren't bad at all.

Not the cheapest, but did good work.

Prompt service.

Wonderful company to work with. Excellent job.

I thought the finished product would look cleaner. Instead it looked messy. I liked how the clean out pipes looked, not too obvious. I was very unhappy with the fact that there were cigarette butts all over the place...on the site where the work was done as well as the sidewalk, drive and grass.

Quick, efficient, excellent job

Contact was made quickly after phone call was made. In fact sales rep came back several times (at my request) to finalize the work that was to be done. Crew showed up on time and was very professional throughout the job. Answering any question that I had. Clean up was done sand other then a sod trail to the curve you would not know that they were ever here. Excellent service and would definitely recommend to others.