Plumbing Solutions Of Idaho

Boiler system wasn't heating. Called and was able to come out next day. Was able to fix quickly.

I would highly recommend Plumbing Solutions of Idaho in general, and the tech, Matt in particular for being professional at every step of the way. I accepted Matt's guaranteed price over others. The price given was higher than others, but the job was mostly hidden in the wall in my very old house, and I accepted it on the strength of his description of the repair he was prepared to do. He showed up on time, 2 days later, prepared for what could have be a 6 or right job, with right tools and was very conscious of keeping the kitchen clean. After tenting the area, he crawled into the cabinet with a respirator and monkey suit to cut out the plaster to get to the leaking galvanized pipe, keeping the dust waaay down. What he came out with was a 75 year old 16" long pipe that had rusted clean through for it's full length. The best part for me, the customer, was that, when he found he could release the very rotten galvanized kitchen pipe from the cast stack, he gave me the choice of doing the repair we had agreed, or he would do the repair that was now needed under the new circumstances AND reduce the charge appropriately. As a result, despite accepting the higher "firm price quote" I got the right repair at a price lower than I would have gotten had I taken the lowest bid. That's the kind of honesty and character I'll work with every time!

Rick at Plumbing Solutions is permanently my favorite plumber as of today! He was pretty amazing. On time, cordial, thorough, patiently explained parts I did not understand, and finished the job in a timely fashion! The family will be showering and flushing this afternoon!

On time,very neat and cleaned up afterwards

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Excellent work and service by Luke. While replacing sump pump, he also replaced the kitchen sink sprayer. This new sprayer broke in four months and he was out in a couple of days to replace the sprayer, no charge.

They were personable, easy to talk to and I felt comfortable with him in my home. He was engaging very pleasant.

Very prompt and professional service. answered all questions. very knowledgeable.

They were quick and efficient, as well as fair with pricing.

Luke responded and sent me Andy within 1.0 hr. Andy was friendly and polite and was knowledgeable. knew what to do for the problem we where having with the sump pump in the basement. Took him about 30 min. to solve the problem .The service fee was only $29.00. I will call this company again.