Approved (Corporate)
Roto-Rooter Plumbing & Water Cleanup
Faucets, Fixtures and Pipes Repair or Replace, Drain Clog or Blockage Clearing,
About us
When you need an emergency plumber in Dallas, TX or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.
Business highlights
Emergency services offered
91 years of experience
Memberships & Affiliations
Institute of Inspection, Cleaning and Restoration Certification (IICRC)
Services we offer
Emergency Plumbing Services, Pipe Restoration & Excavation, Plumbing and Drains, Water Damage, Water Heaters, Water Softener and Filtration
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4174 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 11% | ||
| 6% | ||
| 3% | ||
| 6% |
Filter reviews by service
Showing 126-150 of 174 reviews
CHRIS K.
May 2008
The tech was on time, charming and efficient. At first we thought it was a problem due to landscaping work done on our yard the previous day. Later after investigation, he found that Dekalb County had been doing work in the middle of the night on the water line down the street. Since our water was now running clean, he did not have to do any actual work on the line. The plumbers name was Laz.
STEPHEN W.
Nov 2007
Polite, on time, professional.
Rickey G.
Oct 2007
Originally he was simply going to rebuild the stems. This would have cost me about $335, but he could only get two of the three stems out. the third stem wouldnt budge. The only option then was to break the tile and replace, what he called, the body of the diverter. This was supposed to cost, no more than, $550. It ended up costing $579.42.
Peter J.
Sep 2007
Given the constraints it went very well. Holiday Saturday morning and we had the first plumber on the job in 90 minutes. First plumber had a 120 foot snake that was not long enough. He called the problem in and another plumber arrived with a 150 foot snake that was adequate to take out some of the roots. Second plumber explained the problem, the roots were getting in where the city 6" pipe joined our 4" pipe. He wrote a report to that effect and helped explain to the City Sewer dept. the problem and get them to write a ticket to correct.
JEFF C.
Sep 2007
I was very happy with the job that they did. I felt it was a little pricey for the amount of time that it took for them to finish. But when you're in a pickle like that with the plumbing, you pretty much take what you can get. These guys were out to our home right away, and were also very professional while they were here.
OLIVIA W.
Sep 2007
They did pretty good. They were able to get the line unclogged pretty quickly and the definitely knew what they were doing. I can say that they have really good customer service and they are willing to get the job done for you.
Ernestine T.
Sep 2007
I am happy with their work because they explained things to me when I was not sure what the problem was. I am pleased with how polite and professional he was when he came and how helpful they were at responding and solving my problem. He was very neat and it didn't take long at all for him to do the job.
Toni B.
Sep 2007
I didnt know what to expect but they did a good job and were done quite quickly but I thought that they were very overpriced for what they did. I did however like that they came when they said they would and did the job they were hired to do.
ROSALYN M.
Sep 2007
They were really good about the whole situation. They initially came thinking they were going to unclog some things, but discovered that the problem was bigger. They got it done quickly and I was very pleased with the service. I would recommend them to other people.
REX K.
Sep 2007
It was a Sunday so we got an apprentice boy! He got the snake stuck in the toilet. He grabbed all the white linen towels that were sitting in my washing machine and he started sopping up everything with them. Then he left announcing that he would have to come back with someone that actually knew how to fix it. He left the snake stuck in the toilet! They then dug a 20 foot hole in my back yard. They ruined my tile and refused to pay for it and they left the big hole in our yard for a month. I would never hire them again.
Andrew D.
Sep 2007
I am happy with how well they cleaned up. The work that he came and did was real good. The nice thing that we like is that they took the time to talk to us. My husband had asked him questions about a sweating pipe and he gave his opinion and answered questions and that was not even why he was there, so we appreciated that. He was very helpful and we like the service that we received from Roto Rooter.
Jason P.
Sep 2007
The price was a little high but they did do an excellent job. He came on time, worked very quickly and neatly. I am pretty satisfied with them overall and he did get the problem solved.
James D.
Sep 2007
You can always trust Roto-Rooter to get the job done right the first time. They are very professional, always very courteous, and I didnt mind the price they charged me at all. I will use them again and recommend them to others as well.
Sandra D.
Sep 2007
They are quite expensive, but they are good. They are a large company and they are knowledgeable at what they do. The toilet is working fine now and it has not had any more problems since they snaked it. They were on time and they were professional when they came. They were very nice over the phone in listening to my problem, so they already knew when they came what the problem was.
JOE T.
Jul 2007
It went well. The plumber was very efficient and cleaned up all the mess. I even messed up the faucet installation a little and he re- fixed it for me.
Constance L.
Jul 2007
Things went well. We called Roto Rooter. An answering service told us someone would be there within three hours. At about the two hour mark we got a called saying the guy was detained and gave us a new ETA. Ernest arrived and quickly assessed the situation and completed the work quickly and efficiently. He was courteous and friendly. I would call them again for an emergency. They've got a bunch of people working for them and it seems they can get someone fairly quickly. Also, not afraid to go into high-rise apartments. Thats a plus.
ANDREW B.
Jun 2007
Very good experience overall. Needed immediate service upon arriving home from vacation in the afternoon. Order taker was courteous and able to promise a tech would be there same day. Able to find our previous order with this company and tell me its cost, but was unable to provide an estimate. Technician called as promised when he was on his way. He was professional in conduct and explanations. Only downside was the price, which was 40% higher than it was four years ago.
MARCELLA K.
May 2007
The plumber arrived on time and was very friendly and clean. He was dressed professionally and was sure not to leave any mess behind. The tub has not had any further draining problems since he was here and I recommend their work.
HELEN S.
May 2007
Roto-Rooter came to the rescue this time and I have to say they are a very professional and punctual company. They came out very fast and took care of the problem for us with ease. The representation of a company such as this one really stands out and the price wasn't bad as well.
Richard S.
May 2007
The men arrived on time and were respectful. They make quick work of the job and the drainage problem has completely stopped. They did not leave any mess or water to clean up when they left. I would definitely recommend them to a friend.
Pat M.
May 2007
They arrived on time and went quickly about their work. It took under a half hour to have them pull up, do the job and pull out. The drain actually drains now and we recommend their services.
JANA M.
May 2007
This was a terrible experience for me. I had Roto Rooter come out and install a garbage disposal thinking I would get the best service money could buy. Instead I found a Plumber who initially gave a price in which I thought was a little steep and cleaned up really badly after he installed the unit by going so far as to get grease all over one of my clean dish towels. Then the unit broke down so I called the office to find out what they can do about it. They stated they cannot honor the warranty because the gentleman who installed it, is no longer working for the company. This was all she wrote for me and I will never use Roto Rooter again.
Don K.
Feb 2007
We always use them for all of our plumbing around our house. We were glad that when it burst they came right out to shut the water off and start digging. They had it all fixed in a day which I thought was very fast. It is not a cheap repair but we think we got a fair price for all the work they had to do.
Homeowner
Feb 2007
I was thrilled with the work that this company did for me. It took them only a few hours to completely rectify a huge problem for me in my front yard. I can not recall what they charged, but in retrospect, I can say that it was reasonable. I would use them again in the future because they come to your home ready to work, get the job done, and clean up after themselves. To me, that indicates a good company!
Homeowner
Feb 2007
We only had one or two quotes. We chose this company as we had used them before and they did excellent work for us. They did not let us down again. They had someone over to our house within two hours after we called them to unclog the drain. They had the entire job done very quickly. They always have very fair prices for their services. If you need a good plumber, we would highly recommend them to you.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Roto-Rooter Plumbing & Water Cleanup is currently rated 4.4 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: CreditCard
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.