Pocono County Paving, Inc.

They were professional,curteous and performed the job exactly as was discussed.

Contractor did not complete job as stated in contract. Numerous attempts to contact have not resulted in completion of project as contractor is too busy to return to job at this time...it has been several weeks. Initial estimate/price was in line with other paving contractors but the sealing, which was extra, ended up being overpriced. Unfortunately, they also did a relative's project the same day and did not complete his project either. Seems like a they do not hold to their word or contract. Note that half -star ratings seem to be the least rating you can give even though they should not be rated unless a project is completed. Very poor customer service.

Arrived on time. They were very accommodating as we needed some large rocks moved closer to the driveway and my husband was unable to move them himself. Very happy with new driveway

Don't try to contact them after the work is done. They do not respond to calls. You get their voice mail and that is it. I have a problem with the surface of the paving and would have liked then to at least come and see it.

Bill and his crew were great.. great price but most important, they did a great job... Recommend using them

Price kept going up for various reasons. Wall is ok but did a poor job of finishing up.

I have a huge driveway. Total bill was $8200. My check was written out to Bills brother and taken to the bank that day and cashed. Within 7 days I had weeds growing up in a corner. I called 3 times before the came back to repair. 2 days later more weeds popping up in the same corner. I have called 5 times being sent to voicemail each time. My contract says weeds will be killed and I have a 1 year warranty. Now I have a entire garden of weed that popped up through fresh asphalt and I can't get Bill to come back to repair. My next step is the BBB than small claims.

Quick responses from the owner. My driveway looks great. The work was done quickly at a fair price. I would recommend to anyone looking to have their driveway paved

Arrived on time was done quickly and very neat offered to do additional area for a good price

Showed up, did everything they said they would. New driveway looks awesome Has a warranty. Left no mess. Also will use them for sealing next year. Highly recommend.

I did the job that was agreed on for the price quoted. They did it quickly, a little quickly. The finish work was not acceptable in some areas. As you know in the northeast if water can get in the winter will do it's job. Some areas of the paving are rough witch will allow water enter, freeze and so on. I may be harsh in my review of there work, It's how i feel.

I like the fact that they were able to complete the project Monday was very professional and courteous not many bosses go to the job site and get their hands dirty they take pride in the work

Friendly, honest & reliable.

Nice work. Quick and efficient.

They were friendly and courteous. Explained details and was able to do the job in a timely manner. They cleaned up their mess and did a great job. A great job at a great price.

Showed up two days before to go over scope. Friendly and professional. Showed up on day they said they would. Did the install as requested. Did not leave any "mess" behind for me to clean up. As for quality of work it all looks good. Time will tell, though.

N/C

Quick, Pro, Quality, & Friendly!

Professional and on time.

They came out for an estimate the same day I called. A quality job at an excellent price was completed the next week.

Quick response to come out and give estimate. Work completed in timely manner. Price was great. Much lower than builders estimate.

The crew came on May 26th as scheduled and resurfaced the driveway. The asphalt seems to be good quality. They did not add stone to the top square of the driveway as discussed, did not put a seal at the road joint and also left without leaving a barrier. Bill was not present. I paid the fee in good faith and have tried repeatedly to get the company to come and honor the contract. Bill responded initially, apologized, and promised to finish the project on several dates. It is almost three months later and they have not come. We were leaving the driveway clear for weeks waiting for them. I feel that the two year warranty is questionable at best when they cannot even honor the original contract and complete our driveway project. Make sure to have a walk through with Bill before you pay. We are upset with the lack of response and poor customer service.

Work was done quickly and professionally. Was a little surprised that the sealant was extra, but overall am very satisfied.

T called them the next day, about some holes (stones missing, needed filled) and had no reply.

I am pleased with the work that PCP did for me however there are some things to be noted. First of all Bill was flexible in working with me around budget and timeline so that was a big plus for the company. The only thing I was really disappointed with was that they dropped that ball a bit before the project started. They didn't show up the night before the project was scheduled to begin (to discuss the details and execution of the project) and didn't show up the morning the project was scheduled. They did finally call me after the fact and reschedule (that afternoon on the day of the missed project start). We walked through the details of the project but those details had to be repeated during the project (otherwise they weren't being followed). Again, I am very pleased with the end result. I have a parking area that really love. The staff was pleasant and courteous but disorganized. I would recommend PCP because they really do mean well and do good work BUT as a home owner, you should be involved in the process. I'll hire them again but I'll be sure to specify, verify and be there to make sure every detail is done like it was agreed upon or they might just wing it.