Polestar Plumbing, Heating & Air Conditioning

4.46 |490 Verified Ratings
Write a Review

Polestar Plumbing, Heating & Air Conditioning

4.46 | 490 Verified Ratings
Write a Review

913-432-3342

1900 East 123rd Street
Olathe, KS 66061
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Profile
Polestar Plumbing, Heating & Air Conditioning


It's About the Relationship

We have been serving the Kansas City metropolitan area, including Johnson County, since 1984. We believe our customers deserve to have the job done correctly and professionally the first time. We promise to do just that in a polite, courteous manner, while being clean and careful in our work. Our Mission: To measure our success by our continued connection with our customers and by their satisfaction with our performance; to persist in our long-established tradition of quality work and dependable service; to maintain fair and equitable pricing; to perform contracted work correctly and professionally the first time while maintaining high standards of workmanship; to provide our employees with continuing education in their fields ensuring professional fulfillment, growth, and advancement; to work with our vendors to provide our customers with the highest quality products available.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Overland Park
  • Lenexa
  • Shawnee
  • Leawood
  • Mission
  • Olathe
  • Edgerton
  • Gardner
  • Stilwell
  • New Century
  • Spring Hill
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Central Humidifier Install
  • Central Humidifier Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Install
  • Heat Pump Repair
  • Ducts & Vents Install
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install
Insulation
  • Blown-in Insulation Install
Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Septic Tanks & Wells
  • Well Pump Install
  • Well Pump Repair
Water Treatment System
  • Water Treatment & Purification Install
  • Water Treatment & Purification Repair

Areas of Expertise

  • Central A/C Systems and Heat Pumps
  • Gas and Electric Furnaces
  • Water Heaters: Tank and Tankless
  • Faucets, Fixtures, Toilets, Garbage Disposals
  • Gas Piping, Drain Clogs, Camera Locating Breaks

Product Brands Used

  • Amana
  • American Standard
  • Broan
  • Bryant
  • Carrier
  • Coleman
  • Frigidaire
  • Goodman
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Rinnai
  • Trane
  • York
  • Aire-Flo HVAC
  • Bradford White
  • Kohler
  • State Water Heaters
  • See All >

Quick Facts

Business Hours
Monday:
6:00 AM to 11:00 PM
Tuesday:
6:00 AM to 11:00 PM
Wednesday:
6:00 AM to 11:00 PM
Thursday:
6:00 AM to 11:00 PM
Friday:
6:00 AM to 11:00 PM
Saturday:
6:00 AM to 9:00 PM
Sunday:
6:00 AM to 9:00 PM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1984
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
  • Olathe Chamber of Commerce
Green Certifications
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
Awards
  • Class DP Master Plumbing with Gas License - Kansas
  • Class DM Mechanical Contractor License - Kansas
  • Backflow Prevention Installation and Certification - WaterOne
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Project ElderCool

How We Got Started

I chose to work in this industry because I can make a positive impact on people's lives and see the results.

We started in this industry in 1984.

We describe our business as Family owned and operated

Where can we learn more about Polestar Plumbing, Heating, and Air?

Please visit our Google+ Page

 

Photos
Polestar Plumbing, Heating & Air Conditioning


My Work
5 Projects
Free Offer! Get two years maintenance free when you have a new central air conditioner, furnace, or heat pump installed. Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Polestar Plumbing, Heating & Air Conditioning

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 491
  Page 1 of 50
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4.5   |  
Was this review helpful?  
5.0   |  
The workers were polite and knowledgeable and cared about my concerns.
Response by Polestar Plumbing, Heating & Air Conditioning: Thank you so much, Kathleen! If you have any questions, or would like service in the future, we'd be happy to come out again! Have a great day and thanks again!
Was this review helpful?  
5.0   |  
great
Response by Polestar Plumbing, Heating & Air Conditioning: Thank you, Chuck!
Was this review helpful?  
5.0   |  
We had an emergency plumbing issue and they sent someone right away. Josey came and did a great job and was also very personable in the process. I felt he was honest and efficient.
Response by Polestar Plumbing, Heating & Air Conditioning: Thank you for the great review, Kathleen! We are very thankful to have been given the opportunity to work with you. If there is anything else we can do for you in the future, we'd be happy to help out! Thanks again for the review and have a great day!
Was this review helpful?  
5.0   |  
The plumber, Anthony, was amazing! Polite, on time, efficient, and answered all my questions! And, yes, the quality of his work is A++! I wish there were more workers like Anthony!
Response by Polestar Plumbing, Heating & Air Conditioning: Wow! Thank you for the great review, Randy! We truly appreciate the kind words and feedback for our technician! We want to thank you for inviting us to your home and giving us the opportunity to serve you. If there is anything we can do for you in the future, just let us know. Were happy to help! Have a great day and thanks again!
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2.0   |  
In my opinion the job is not not done
Was this review helpful?  
5.0   |  
Brian and his team were great. Danny made it very easy to decide which unit to purchase with great detail. I will proudly work with them again.
Was this review helpful?  
5.0   |  
Review by in Shawnee, KS
Polestar answered my request for repair quickly, Anthony came to repair what was needed and didn't suggest or say that more work was needed that may not have been necessary. I believe Polestar is not a company trying to sell a person something they don't need to have done.
Response by Polestar Plumbing, Heating & Air Conditioning: Mary, thank you for taking the time to write such fantastic feedback for our technicians! They strive to use their expertise to educate and empower their customers regarding their home comfort. We look forward to serving you again!
Was this review helpful?  
4.0   |  
Josey was the plumber who came out and listened to what I thought was the problem. He did not do any unnecessary work. He answered my questions. His problem solving ability saved me money. I would high recommend him.
Response by Polestar Plumbing, Heating & Air Conditioning: Thank you for the sincere feedback, Mary. We are always looking for ways to improve, so let us know what we could have done to turn your 4 star to a 5 star experience? Thank you taking the extra step to leave us a review. Have a great day!
Was this review helpful?  
5.0   |  
I had been putting off replacing a leaky kitchen faucet for a very long time after another well-known company gave me a ridiculously high quote for replacing it. Polestar worked me into their schedule quickly, and charged nearly half the price of the first estimate. Anthony was polite and the job was done quickly and cleanly.
Response by Polestar Plumbing, Heating & Air Conditioning: Thank you for the review, Valerie. We pride ourselves on our ability to provide world-class customer service and to give each person the best possible customer experience. Included in that is a breakdown of the cost before we begin any work. We discuss the prices beforehand so we can prevent any surprises in the cost at the end. We are glad that you were pleased with our technician and the job. We would like to work together again in the future! Have a great day!
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Showing 1-10 of 491
  Page 1 of 50

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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