Pol's Heating and Cooling, LLC

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5 Years In Business

Company Details

Contact

928 Pintail Road
Knoxville, TN 37934
Polsheatingandcooling.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC Installations and Repairs
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
20 Verified Reviews
  • 5
    17
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

  • Customer Service
Showing 1-10 of 20 results
1.0 Scott D. Knoxville, TN
2/1/2025

Don't bother calling them for any type of repairs, the tech didn't even bring any tools in with him...not even a simple multimeter. All the tech wanted to do was replace the unit instead of repair it. I ordered the 2 sequencers and both limit switches. I inspected both elements and both had continuity and looked new. Parts will arrive in a couple of days and I'll just repair it myself...

5.0 Charles S. Knoxville, TN
2/7/2024

Nathan knows his stuff. Amazing service. Prompt, knowledgeable, dependable, and fair. I would highly recommend this company.

5.0 Don S. Vonore, TN
5/16/2023

So easy to work with. Nathan is so helpful and prompt.

5.0 Rudy V. Louisville, TN
10/13/2022

Nathan has maintained my HVAC system for the past number of years. He has not only performed maintenance on my HVAC system but also replaced electronic items that were defective. His maintenance has also resulted in the HVAC systems running at peak performance, which has reduced my monthly electric and natural gas bills. Great guy and knows his business.

5.0 Leonard P. Lenoir City, TN
5/4/2022

He was very professional

5.0 Dave H. Maryville, TN
11/6/2021

Nathan Pol and his crew were fabulous! He is the only contractor who contacted me and left a message. He came out the very next day gave me an estimate and we talked about how the job was to be done. Nathan obviously knows his business. I'm very picky about how things are done at my house. Nathan is very picky how his workers do the job. That's why we got along so well together. He gave me an excellent price, and even threw in a couple of extra requirements that I had at no extra charge. He was able to do the job 2 days later. The guys called me ahead of time, and we talked about how the job was going to be done before they started. They had all the right equipment with them and when they were finished, they even swept my driveway! I could not have done as good a job myself. What a gem of a company! It's impossible for me to write a review expressing my happiness with their work. I will definitely call Nathan to work on my HAVC system whether it's for just a checkup or to have a total replacement. I used to have about 4 to 6 in of insulation in my attic. Now I have 24! What an improvement this is going to be to my heating bill this winter. A special thanks to Michael, Justin, and Bryan who did the work. And also a big thank you to Kelly, the receptionist at Pol's Heating and Cooling. It really pays to hire the best people, and get the best price! They are the ones that do the best work. Thank you!

5.0 Brooke H. Walland, TN
9/3/2021

Michael and Justin installed my heat/air unit and they were quick and efficient and didn't mind my playful pup! Nathan walked me through my options and was very helpful! And Kelly was very easy to communicate with!

4.5 Earl J. Lafollette, TN
7/16/2021

The preson you worked at home was a very good worker new what he was doing same to no a lot on what he was doing in is line of work was very nice man..

5.0 Ashley B. Mascot, TN
7/8/2021

Nathan was absolutely amazing. Professional, courteous and got my AC unit back up and running in no time! Great pricing and great work. Can’t say enough how much I appreciate him - no AC in summer time was ruining my week, but Nathan and Pols H&C really saved the day! Business card is on the fridge and I’ll be sure to use them again!

5.0 John P. New Tazewell, TN
6/12/2021

I searched on Home Adviser for an AC company to install a new HVAC unit. Out of about five I inquired about, Kelly (Pol's) called me within minutes. After I decided just before the weekend to go with them, Nathan said he could install the entire split system on the following Monday. I was unable until Friday. On Friday, he showed up right around the time he said and by that afternoon I had a 3à ½ ton Trane fired up and running like a high powered sewing machine. My newly purchased house hasn't seen this well of cooling efficiency in many years. Nathan has been and is accommodating in every way imaginable, and I will highly recommend him and use his business for every future service and need.

Photos

Pol's Heating and Cooling, LLC
AC repair

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