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50 Years In Business

Company Details

  • Verified Licenses

Contact

See Phone Number
PO Box 121205
Melbourne, FL 32912

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Swimming Pool Remodels
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    2.8
    17 Verified Reviews
    • 5
      7
    • 4
      0
    • 3
      2
    • 2
      2
    • 1
      6

    Highly rated for

    Showing 1-10 of 17 reviews Showing 0 reviews
    0.50 Marc H. Titusville, FL
    11/13/2020

    They never finished the project. After leaving the job for a week they would not answer any phone calls. Finally found another contractor to supply the salt cell and pool light. The summer extension I had to cut the pavers and install myself. My option is if they find they going to loose $$ they quit. I will never hire them again. So DO NOT HIRE!!

    5.0 Kerry G. Satellite Bch, FL
    10/5/2020

    They have a very professional large crew in which each member has their specialty so it seemed that we had the best talent assigned for each step in the tile replacement and pool resurfacing process. We were very pleased with the finished product.

    0.50 Robert H. Palm Bay, FL
    7/24/2020

    We hired this company to stabilize the pool deck by blowing concrete underneath. They came out rather quickly and drilled 11 holes approx. 3 inches in diameter. After that, they would not return phone calls. The one time I talked to them, they said they would be out by the end of the week and never showed up nor did they call. They did contact my wife only to tell her that due to the rain, they would not be out. After a little over 3 months of this lack of contact, my wife hired someone else to come out and finish the job. The holes were doing nothing but beginning to destabilize the deck. I would not recommend them to anyone.

    0.50 Freelin M. Satellite Beach, FL
    7/17/2020

    Worst company ever!!! The owner is untruthful and unprofessional! We paid to resurface the pool. He came and took our money, plugged up the drain, and would not answer our calls to finish the job. This is the worst company I have ever dealt with. They would not answer the phone...but on the rare occasion they do, the owner has his wife shield the calls because he is nonprofessional to talk to his customers and take responsibility.

    0.50 Marc H. Titusville, FL
    7/13/2020

    They will work untill they complete about 95 percent and they have 95 percent of your $$. Then they disappear. Best advice is hire them if you want an incomplete job.

    7/12/2020

    Entire overhaul: deck, surface, pump, and tile. Looked great when completed at the end of February 2020. Cracks in the cantilever edge and nearby tile showed up two weeks after and kept growing. I have been calling them since, and all I get is lip service. I understand the pandemic is hurting everyones business, but I do not understand why Doug cannot simply drop by to evaluate the problem like he said he would. I am willing to pay for materials as this is not covered by a warranty. Like every contractor, once you make that final payment, they disappear. If you contract Pool Doctor, be prepared to wait and be patient.

    0.50 Marc H. Titusville, FL
    7/8/2020

    No comments

    12/11/2019

    Pool Doctor of Brevard remodeled my pool this summer. Prior to commencement we detailed exactly what they were going to do, and we agreed to a payment schedule. Even though it was a very rainy summer they started only 2 weeks late. Once they started, they completed the pool on schedule. The crews were all Pool Doctor employees and were very professional. They respected my property, cleaned up each day before leaving explained what they were doing and did exceptional work. I chose Pool Doctor because I have a 30-year-old pool that had been remodeled once in 2004. The pool design at that time was a pool deck poured on top of the concrete tank. Typically, the tank settles slightly each year causing a crack between the tank and deck. Pool Doctor has a unique solution for solving this problem. Also, the design then was using 4-inch tile with a 2-inch cap tile. The Pool Doctor replaced the 4 inch tile with a beautiful glass tile the cap tile with a concrete cantilever making the pool more modern. They installed the new 4-inch tile using a laser, so the tile is exactly level. The new pool surface is very uniform and smooth, and they put tile accents on the steps and swim out. When I applied for a new HELOC the notice of commencement needed to be removed from my title. They were very helpful in getting it removed and even called the bankâ s title agent to tell them what needed to be done. I am very happy with the workmanship, communication and professionalism of The Pool Doctor of Brevard. They were not the lowest price, but they were the only company able to fix the crack and install the cantilever at a reasonable price.

    3/28/2019

    This is a small place to put my thoughts on this company. Had I been out of town for 6-8 months and come back to find the job they did, my only complaints would be that they left pipes unburied, a hole they dug by the skimmer has receded 6-7 inches and caused a hole in my pool deck, a large amount of debris was left for me to clean up, and several of pieces agreed on in the contract were not completed (e.g. staples, epoxy, and main drain) This company is a nightmare to work with, mostly because when they come to do the estimate, they are all "we have many highly skilled teams, we can start this in 3 weeks and should be done by the first of May", and then 4-5 weeks later they say, "we have a lot of demand for our services this time of year, we'll get there when we can". As 4th of July weekend approaches, more than 15 weeks later, they suddenly put water in the pool and disappear with very little cleanup. Had they told me in March that there was a chance they could take the whole summer, I would have waited until later in the year or found someone else. I think that is why they were untruthful when giving the estimate. I would have even been much happier if they would simply have returned my calls and given me better estimates as time went on and being done by May was clearly out of the question. In short, the pool finish and tile work is fabulous, but communications is almost non-existent their estimates have no basis in reality, and trying to get a valid estimate as the months wear on is fruitless.

    Showing 1-10 of 17 results Showing 0 of 0 results
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