Pool Pros of Charlotte LLC

We came home from a trip and found that our pump was not working. I sent an email that Saturday describing the issue and got a response from Craig immediately. Craig came out on Monday and diagnosed the issue as a bad timer switch. Craig gave us a quote on the repair and scheduled it for Friday, but was able to get us backup and running on Tuesday. I couldn't be happier with the service we received.

Pool Pro's of Charlotte has the most knowledgeable staff about chemicals and pool equipment warranty I've ever known. Craig is amazing. Best in town.

Great communication. Been using Pool Pros for 2 years and week-in-and-week out they do an excellent job managing our pool. They attend to our equipment and are very helpful whenever we have a problem. Most recently, we had a substantial mud slide into our pool and Craig and team had the entire mess cleaned up (over a weekend) within 48 hours. They do excellent work and Craig is very responsive.

These guys know there stuff. Quick to respond and an official Jandy warranty repair rep. Highly recommend.

I have been using Pool Pros of Charlotte exclusively for almost 2 years. They are highly knowledgeable in all aspects of keeping your pool operating at a top level. Orlando R. is a co-owner of this company and he makes weekly visits to ensure the chemicals are in range and the mechanical side is operating at its peak performance. Swimming pools have become highly technical. Having a quality pool service is a must. I am 100% satisfied with this company and I highly recommend them.