Poolscape Design

4.58 | 47 Verified Ratings
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972-768-8860

1480 Kimball Avenue
Southlake, TX 76092
 
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Profile
Poolscape Design


Poolscape Design is a small local based design and install landscape company. We only specialize in residential work of front, back yards and especially around pools. We handle the many details associated with new pool construction such as drainage, grading, irrigation and new plant installation. We've worked in and around the area for over 17 years and thrive on referrals and repeat clients.

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Quick Facts

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Credentials

In Business Since: 2008
Screening
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Business Overview

How We Got Started

I chose to work in this industry because I have a passion for plants..

We started in this industry in 2000.

We describe our business as Family owned and operated

 

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Poolscape Design


My Work
1 Projects
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Ratings & Reviews
Poolscape Design

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 47
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4.0   |  
Review by in North Richland Hills, TX
Honest person good to work with
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5.0   |  
very professional and knowledge of work. very satisfied.
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0.5   |  07-24-2018
Review by Hasib M. in Colleyville, TX
They did shoddy work and they were very hard to get a hold of. They gave us certain watering guidelines that we followed exactly, and they even set our timer on the sprinkler system for us and our plants sill died. I notified them 1 month prior about the dead plants, and they still didn't do anything about it. They took about 30% of the dead plants and dumped them in the lot next door, which is currently being built on. They walked away from the home and I had to chase them up the street to get their attention and explain that there was still a lot of work that needed to be done. I would never recommend them to anyone. We spent $12,000 on landscaping and most of the plants are dead. I am extremely disappointing with this company.
Response by Poolscape Design: So the backyard was so 'shoddy' you immediately had me do the front?? I don't think so. The Mrs. was kind but the Mr. was ANGRY and HOSTILE. I should have RAN AWAY when he asked for a Groupon price, AND when he complained of work I Didn't install, AND when he cursed me out/walked away/ HELD my final payment AND when after I replaced 40% of their plants and MORE continued to die. We placed dead plants in a trash bin next door. This client was not capable of properly watering his landscape. I told the client any additional dead plants were at HIS expense not mine. By far the WORST client I've ever had. In THIS country behavior like this is NOT acceptable.
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5.0   |  
Review by in Southlake, TX
James is customer focus and so knowledgeable in his craft. James took the time to explain and ensure I had the end results that I was expecting. I have refer James to my fiends and will continue to refer him when a neighbor or friend needs landscaping.
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5.0   |  
Review by in Colleyville, TX
James and his crew were on time and professional and we were very happy with the design and implementation. They did an outstanding job and would recommend them to anyone looking for landscaping at a reasonable price. I will probably use them again fro some work in my backyard also when it is in my budget.
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5.0   |  
Review by in Flower Mound, TX
James and his crew landscaped our backyard, side yard and some of the front. They did an outstanding job! We just installed a pool and James was so knowledgeable about the pool process and landscaping around the pool! He even spoke fluent Spanish to the pool contractors! He and his team showed up when he said they would, he always returned phone calls and didn't forget one single thing he had said he would take care of! Wow a contractor who does what he says and shows up when he says he will! James provided healthy beautiful landscaping and we are thrilled! Highly recommend him and his crew!
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4.5   |  
Review by in Lantana, TX
James was great to work with! Even when he got caught up with other projects or the weather caused delays, he did a great job communicating and keeping me up to date on my project. I would highly recommend him to friends. In fact, we are looking to have him back in the Fall to do work on our front yard.
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1.0   |  
Review by in Colleyville, TX
Project: Install Sod
Shoddy installation of sod. Did not prepare ground beforehand, did not lay the sod correctly, did not cut properly for sprinklers to work. Very difficult to get James to respond to anything of substance. Clearly would not recommend.
Response by Poolscape Design: This just validates me as a real contractor. I usually get one ********* a year, this is the one! (consumer name withheld per their request) went against my recommendations then expected me to fix his problems? Some people won't take advice. I choose not to do any additional work for such a RUDE and threatening client.
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5.0   |  
Review by in Frisco, TX
James & his team installed rock borders, flagstone with river rock walkways, mulch & perennials in new front yard flowerbeds. They solved our downspouts drainage & mud problems. All looks beautiful! They also solved the same problems in our backyard & shared driveway areas with crushed limestone. So clean looking. James & his team were great to work with!! We are hiring them for a future project in our back yard. Very creative & dependable!
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5.0   |  
Very professional& dependable
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Showing 1-10 of 47
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