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Poteet Heat and Air

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11 Years In Business

Company Details

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Contact

3404 Hackberry Road
Knoxville, TN 37931
http://www.poteet-heatandair.com

Hours

  • Mon: 8:00 AM - 4:00 PM
  • Tue: 8:00 AM - 4:00 PM
  • Wed: 8:00 AM - 4:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri: 8:00 AM - 4:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

    Areas of Expertise

    • Central Air Installation
    • Heat Pump Installs
    • Service and Repair
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.8
    54 Verified Reviews
    • 5
      47
    • 4
      6
    • 3
      0
    • 2
      1
    • 1
      0

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 54 results
    5.0 Judith D. Loudon, TN
    1/10/2020

    I finally found an honest company! The technicians, Davin & Adam were great. Leo is the owner, Wonderful to do business with. These men exhibit a work ethic of integrity which is so difficult to find. They called prior to arrival and arrived on time. Kudos to this company....they don't gouge you on pricing! Great work for a good price.

    5.0 Chris C. Nashville, TN
    12/20/2019

    They were out within an hour of when I called. Had heat pump repaired in another hour. Excellent service.

    5.0 Rick S. Jacksboro, TN
    4/13/2019

    Very friendly, accommodating, and professional. They arranged a time for later the same day, came out and provided a reasonable estimate, and completed the job early the next morning. Very pleased with the service.

    5.0 Brandi W. Knoxville, TN
    2/21/2019

    Very responsive, quick service, and knowledgeable technicians who made the process so easy. My unit had wiring that was from an old coloring system, and he immediately recognized this and had my smart thermostat hooked up quickly! He stayed to make sure everything was working correctly and explained the different settings that were somewhat technical related to HVAC differences on the ecobee. Will use them again without hesitation. Highly recommend!

    1.5 Andrew C. Clinton, TN
    2/9/2019

    Received call 30 minutes after appointment time that they would be late due to an emergency call. Next call said they were an hour away. Took them 1:45 to get to my home. The work I ask for was completed and the price was fair. Wish they would have called sooner to let me know they could not make the appointment so that I could have altered my schedule for that day.

    Response from Company:

    We are sorry for your experience Andrew. This is not our normal procedure and this issue has been addressed with our service techs. Please call our office Andrew, so we can personally apologize. Lori - 865-206-3031

    4.0 Terri G. Knoxville, TN
    2/8/2019

    Both Lori in the office and the technician were helpful, courteous and pleasant to work with

    5.0 Mike H. Lenoir City, TN
    12/3/2018

    Mr. Leo of Poteet Heat and Air fixed my heater and 4 other companies said it had to be replaced just because the part it needed was hard to get to so they didn't want to bother. Mr. Leo was very honest and fair with his pricing. I completely recommend Poteet for great service, great communication, and reasonable pricing. He has a lot of integrity and you can tell he enjoys his work and he is straight up honest. If you are looking for a person to fix your central unit you need to call Mr. Leo. He will fix it and be honest and handle everything.

    5.0 Roger H. Knoxville, TN
    10/1/2018

    showed up on time. was able to fix the problem.

    5.0 Deana T. Maryville, TN
    8/1/2018

    Pretty good excellent

    Photos

    Poteet Heat and Air
    22
    Unit Installs

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