Poteet Heat and Air

4.83 |52 Verified Ratings
Write a Review

Poteet Heat and Air

4.83 | 52 Verified Ratings
Write a Review


3404 Hackberry Road
Knoxville, TN 37931
Your use of our services is governed by our Terms & Conditions

Poteet Heat and Air

With over 25 years of experience under our belt, we are your first choice in excellent customer satisfaction. We are locally owned and operated, and our professionals are always prompt, clean, and friendly every step of the way. Call us today for a free estimate!


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Knoxville
  • Maryville
  • Oak Ridge
  • Clinton
  • Lenoir City
  • Alcoa
  • Powell
  • Seymour
  • Mascot
  • La Follette
  • Friendsville
  • Jacksboro
  • Greenback
  • Rockford
  • Louisville
  • Heiskell
  • Harriman
  • Loudon
  • Oliver Springs
  • Walland
  • Kingston
  • Corryton
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Window A/C Install
  • Central Humidifier Install
  • Central Air Cleaner Install
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Install
  • Heat Pump Repair
  • Ducts & Vents Install
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install

Areas of Expertise

  • Central Air Installation
  • Heat Pump Installs
  • Service and Repair

Product Brands Used

  • Amana
  • Bryant
  • Carrier
  • Goodman
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Trane
  • York

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted


In Business Since: 2013
State Licensing
Trade: Mechanical Contracting CMC-C
License #: M000009271
Expiration: 11-14-2020
Green Certifications
  • EPA Certified
Type: Bonding
Amount: $0
Expiration: 03-22-2020
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Volunteered building local community center playground.

How We Got Started

We describe our business as Family owned and operated


Poteet Heat and Air

My Work
1 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Poteet Heat and Air

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 52
  Page 1 of 6
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5.0   |  
Review by in Jacksboro, TN
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Very friendly, accommodating, and professional. They arranged a time for later the same day, came out and provided a reasonable estimate, and completed the job early the next morning. Very pleased with the service.
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5.0   |  
Review by in Knoxville, TN
Very responsive, quick service, and knowledgeable technicians who made the process so easy. My unit had wiring that was from an old coloring system, and he immediately recognized this and had my smart thermostat hooked up quickly! He stayed to make sure everything was working correctly and explained the different settings that were somewhat technical related to HVAC differences on the ecobee. Will use them again without hesitation. Highly recommend!
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1.5   |  
Review by in Clinton, TN
Received call 30 minutes after appointment time that they would be late due to an emergency call. Next call said they were an hour away. Took them 1:45 to get to my home. The work I ask for was completed and the price was fair. Wish they would have called sooner to let me know they could not make the appointment so that I could have altered my schedule for that day.
Response by Poteet Heat and Air: We are sorry for your experience Andrew. This is not our normal procedure and this issue has been addressed with our service techs. Please call our office Andrew, so we can personally apologize. Lori - 865-206-3031
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4.0   |  
Review by in Knoxville, TN
Both Lori in the office and the technician were helpful, courteous and pleasant to work with
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5.0   |  
Review by in Lenoir City, TN
Mr. Leo of Poteet Heat and Air fixed my heater and 4 other companies said it had to be replaced just because the part it needed was hard to get to so they didn't want to bother. Mr. Leo was very honest and fair with his pricing. I completely recommend Poteet for great service, great communication, and reasonable pricing. He has a lot of integrity and you can tell he enjoys his work and he is straight up honest. If you are looking for a person to fix your central unit you need to call Mr. Leo. He will fix it and be honest and handle everything.
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5.0   |  
showed up on time. was able to fix the problem.
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5.0   |  
Pretty good excellent
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3.5   |  
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5.0   |  
Right on time, polite, thorough, and only fixed what needed to be fixed.
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4.5   |  
Nice people!! the guys that were sent did a great job.
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Showing 1-10 of 52
  Page 1 of 6

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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