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Poteet Heat and Air
Central A/C Installation, Central A/C Service or Repair, Heat Pump Installation and Replacement,
About us
With over 25 years of experience under our belt, we are your first choice in excellent customer satisfaction. We are locally owned and operated, and our professionals are always prompt, clean, and friendly every step of the way. Call us today for a free estimate!
Business highlights
13 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.854 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 11% | ||
| 0% | ||
| 2% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 54 reviews
Judith D.
Jan 2020
Heat Pump Installation and Replacement
I finally found an honest company! The technicians, Davin & Adam were great. Leo is the owner, Wonderful to do business with. These men exhibit a work ethic of integrity which is so difficult to find. They called prior to arrival and arrived on time. Kudos to this company....they don't gouge you on pricing! Great work for a good price.
Chris C.
Dec 2019
Heat Pump Repair or Service
They were out within an hour of when I called. Had heat pump repaired in another hour. Excellent service.
Richard S.
Apr 2019
Gas Heating and Furnace Service
Very friendly, accommodating, and professional. They arranged a time for later the same day, came out and provided a reasonable estimate, and completed the job early the next morning. Very pleased with the service.
Brandi W.
Feb 2019
Very responsive, quick service, and knowledgeable technicians who made the process so easy. My unit had wiring that was from an old coloring system, and he immediately recognized this and had my smart thermostat hooked up quickly! He stayed to make sure everything was working correctly and explained the different settings that were somewhat technical related to HVAC differences on the ecobee. Will use them again without hesitation. Highly recommend!
Andrew C.
Feb 2019
Heat Pump Repair or Service
Received call 30 minutes after appointment time that they would be late due to an emergency call. Next call said they were an hour away. Took them 1:45 to get to my home. The work I ask for was completed and the price was fair. Wish they would have called sooner to let me know they could not make the appointment so that I could have altered my schedule for that day.
Response from Poteet Heat and Air
"We are sorry for your experience Andrew. This is not our normal procedure and this issue has been addressed with our service techs. Please call our office Andrew, so we can personally apologize. Lori - 865-206-3031"
Terri G.
Feb 2019
Both Lori in the office and the technician were helpful, courteous and pleasant to work with
Pam H.
Dec 2018
Heat Pump Repair or Service
Mr. Leo of Poteet Heat and Air fixed my heater and 4 other companies said it had to be replaced just because the part it needed was hard to get to so they didn't want to bother. Mr. Leo was very honest and fair with his pricing. I completely recommend Poteet for great service, great communication, and reasonable pricing. He has a lot of integrity and you can tell he enjoys his work and he is straight up honest. If you are looking for a person to fix your central unit you need to call Mr. Leo. He will fix it and be honest and handle everything.
Roger H.
Oct 2018
Central A/C Service or Repair
showed up on time. was able to fix the problem.
Deana T.
Aug 2018
Central A/C Installation
Pretty good excellent
Keisha H.
Jul 2018
Central A/C Service or Repair
Phyliss S.
Jul 2018
Central A/C Service or Repair
Right on time, polite, thorough, and only fixed what needed to be fixed.
Glenn M.
Jul 2018
Central A/C Installation
Nice people!! the guys that were sent did a great job.
Rachel G.
May 2018
Electric Furnace or Forced Air Heating System Repair Service
This company went above and beyond!! A snowstorm hit and my heat went out. Many local businesses were closed or closing early. This company came out and did all they could before the storm hit. They came out the next day and finished the job. Will definitely hire again for heating/cooling needs.
Michael T.
Apr 2018
They were willing to do a small ventilation project and they completed it on time and at the agreed amount. I will most definitely use them in future.
Alexander C.
Mar 2018
Heat Pump Installation and Replacement
Leo was very professional and spent a good half hour talking about options with me and put absolutely no pressure to make a decision. He worked with me to get the best unit for our budget. His competitor was by comparison short and never even called back to give an official quote. The poteet crew was friendly, timely, and efficient. They were very easy to have working in my home. Would choose poteet again hands down.
Martin R.
Feb 2018
Central A/C Service or Repair
Excellent Service
Bruce G.
Feb 2018
Heat Pump Installation and Replacement
I received six estimates to replace an existing heating system that was very inefficient. Leo just happened to offer what we ( the church board ) considered the best value. He and his crew installed two complete heat pump systems in one day. We are very pleased with the quality work they did and are confident that if we should ever need service on either unit we can count on him to provide it. We opted for the ten year parts and labor warranty. I believe Leo to be a man of integrity and knowledgeable.
Derrick M.
Jan 2018
Central A/C Installation
Mr Leo installed a hvac package unit for me from scratch. He was very prompt, informative, and knowledgeable during the install. They got the install done on schedule and were very helpful in other aspects of my reno too. He was prompt to address minor issues after the install as well. He defiantly seems like a man with integrity and I would recommend.
Jaydeane B.
Nov 2017
Central A/C Service or Repair
They came out very quick, and were very clear about what needed to be done, what they did and the cost up front!! Very nice!
Michael M.
Nov 2017
Central A/C Service or Repair
Knowledgeable, friendly and efficient and did not try to add costs.
Mark M.
Nov 2017
Electric Furnace or Forced Air Heating System Repair Service
joah was great
Barbara M.
Oct 2017
Leo Poteet is much more than professional and honest. He is knowledgeable and fair and cares about people. The replacement of our ductwork was difficult and we are very pleased with the installation. The price was very fair and I would recommend him to anyone.
Michael T.
Sep 2017
They do great work at affordable an price.
Sam B.
Sep 2017
Central A/C Installation
They were all very nice. The installers were professional and friendly. They did not leave a mess anywhere. Good company.
Anne H.
Jul 2017
Proteet's techs were very professional, punctual, and courteous! I had a flood in my home due to a hot water heater. I called several other companies that left me waiting hours and or never showed up. I called the Proteet office on Wednesday. A very nice young lady took my call and listen to my concerns. She could tell I was very frustrated. She scheduled a tech to out the next day. The tech was on time and explain thoroughly everything he saw going on with my duct work. I was told they could come back the next day to replace my duct work at a very reasonable price! Proteet's tech arrived early and left when the job was completed. I highly recommend them for anyone looking for heating and air repairs. I also will hire this company to complete schedule maintenance on our heating & air system. Now I can move forward with having the rest of my home restored
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Poteet Heat and Air is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Poteet Heat and Air accepts the following forms of payment: CreditCard
Yes, Poteet Heat and Air offers free project estimates.
No, Poteet Heat and Air does not offer eco-friendly accreditations.
No, Poteet Heat and Air does not offer emergency services.
No, Poteet Heat and Air does not offer warranties.