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10 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon:
  • Tue:
  • Wed:
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  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Garage Doors
    • Garage Doors Openers
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.8
    74 Verified Reviews
    • 5
      67
    • 4
      5
    • 3
      0
    • 2
      1
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 74 results
    1.0 James A. Midlothian, VA
    4/17/2023

    They wonâ t honor their warranty. New parts they installed damaged my garage door. The service person from Precision who did orginal repair on the spring said doors were in great shape. After part damaged the door they said my door was low quality and it was the doors fault and only solution was to replace the door at my cost.

    Response from Company:

    Hi Mr. James A. We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Our Richmond manager, Bill Rodd, has reached out to you to help you with the issue you have experienced. His number is (804) 304-4028.

    5.0 Bill K. North Chesterfield, VA
    2/10/2023

    Their technician, Collin, was extremely knowledgeable, friendly, and took the time to explain everything to us. He provided a few options and once we decided, he completed the job the same day. He came on time and was efficient. From the time we went on Angi to the time the project was completed was less than 24 hours. Additionally, someone from Precision Garage Door (or their service) contacted me within a few minutes of my request. This was around 8pm and we were able to get the appointment scheduled for the next day. I was impressed with that, as well

    Response from Company:

    Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A-rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner.

    5.0 Martin mclaughlin M. Henrico, VA
    1/21/2023

    Justin Bogner went to work found the problem and fixed it 100% satisfied (5) star Review thanks Martin

    Response from Company:

    Thank you! We believe that our certified technicians are better than handymen. We strive to ensure that when it comes to garage doors, Precision is who you think to call. Your feedback lets us know that we are on the right track!

    5.0 Samuel C. Chester, VA
    10/9/2022

    Ok

    Response from Company:

    Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

    4.5 Reggie B. Richmond, VA
    3/8/2022

    Precision Door was remarkably great in the customer service that was provided during the installation. Prompt, professional and courteous and act with precision throughout the installation. Highly recommended!!

    Response from Company:

    Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner.

    3.5 Chuck A. Chester, VA
    1/25/2022

    Too pricey. As most cos. nowadays, the emphasis is on replace instead of repairs that work.

    5.0 Naphtali O. Moseley, VA
    1/6/2022

    The technician was very professional and courteous. He arrived the very next day after I called to put in a work order. My only concern was the discrepancy in the quote I received from Homeadvisor and from the company. I was given a quote of $336 on Homeadvisors website but the company gave me a different quote of $537, a price difference of $201.

    5.0 Charles W. Colonial Heights, VA
    1/2/2022

    Quick and professional service

    Response from Company:

    We believe there is no original garage door we can't make better, and we are happy we were able to do that for you. Please be sure to call us if you need anything. Respectfully, Scott B. Kale Owner

    5.0 Dave W. Moseley, VA
    11/7/2021

    The Precision Garage Door crew did a great job arriving on time (with texted updates!), diagnosing the problems, offering a range of options, and fixing the door. The spring, spools, and cables that they used are MUCH stouter than stock and their warranty for as long as I own the home ensures the garage door is no longer a concern.

    Response from Company:

    Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner.

    4.5 Peter C. Henrico, VA
    10/4/2021

    Mr. Finney's work was satisfactory and he was a right person to work with.

    Photos

    Precision Garage Door

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