Precision Door Service

I recently called Precision Garage Door Services after a broken chain pulley issue caused by manually opening the garage door during a power outage from a hurricane. I explained the problem clearly to the scheduler before the technician arrived, expecting them to fix the pulley. However, when the tech came out, they conducted an "inspection" and informed me that I needed a full $1,800 rebuild of the entire garage door. My garage door is only 10 years old, and while it might be slightly out of balance, I can still open and close it manually with ease. It certainly doesn't require a full replacement of springs, tracks, wheels, etc. Despite explaining that I only wanted the pulley replaced, they refused to fix the issue and instead charged me $90 just for showing up to give me what felt like nothing more than a sales pitch. Itâ s disappointing that they ignored my request and attempted to upsell me an unnecessary service. What's worse, it's common for the pulley to break if the door isnâ t perfectly aligned after manual use. Given the circumstances of a hurricane, I can't help but feel that theyâ re trying to profit from a natural disaster. I strongly advise against using Precision Garage Door Services if youâ re looking for an honest, straightforward repair.

Great work

No thanks, were good.

Great

Costumer satisfied with the service

Price seemed a little high, but it does have a lifetime warranty on parts.

did outstanding job

they were outstanding, they were good.

Tech was great

They were very prompt and professional. Delivered on my expectations,